Senior / Patient Service Officer

Dynamic Human Capital Pte Ltd; Boksburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Officer to join their dynamic team. In this role, you will be responsible for managing patient registrations, assisting doctors during consultations, and handling billing processes with integrity. The ideal candidate will have 1-2 years of experience in the healthcare sector, possess excellent interpersonal skills, and be tech-savvy. This position offers a 5.5-day work week in a fast-paced environment, making it a fantastic opportunity for those eager to contribute to patient care and clinic operations. If you are adaptable and a team player, this role is perfect for you!

Qualifications

• 1-2 years of experience in the healthcare industry.
• Experience in clinical duties is advantageous.

Responsibilities

• Perform patient registration and data entry in the system.
• Assist doctors during consultations and manage appointments.
• Handle billing and payment collections with accuracy.

Skills

Interpersonal Skills

Time Management

Adaptability

Tech-savvy

Team Player

Job description

Roles & Responsibilities

We are now looking for aPatient Service Officerto be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.