Senior Paid Social Manager

Jellyfish Online Marketing; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading digital marketing agency in KwaZulu-Natal is looking for a Paid Social Account Manager. This role involves managing operations for paid social accounts, ensuring client satisfaction, and developing team skills. The ideal candidate has over 5 years of experience in various Paid Social platforms, excels in client relationships, and has strong analytical skills.

Qualifications

• 5+ years of applied experience in Paid Social platforms.
• Great structured working habits and ability to manage competing demands.

Responsibilities

• Manage daily operations of a portfolio of accounts.
• Collaborate with client Strategy and Media Planning teams.
• Coach and retain team members, developing their skills.

Skills

Proficiency with G-Suite

Client-centric

Analytics & Reporting

Process Improvement

Tools

Meta

LinkedIn

Snap

Pinterest

TikTok

Campaign Manager 360

Job description

Job Location : KwaZulu-Natal, Durban Deadline : August 11, 2025 Quick Recommended Links

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Job Description

• Reporting to a Paid Social Director you will create impact within our Paid Social team and Global Paid Media capability. At Jellyfish, the Paid Media department consists of team members with expertise in implementing all forms of Paid Social.
• You'll help support some of the biggest brands on the planet, and as Google's global partner, we provide the right technology, strategy and training, while promoting lasting relationships.

Your primary responsibilities will include :

• You'll manage and be accountable for the daily operations of a portfolio of accounts (pacing, QA, implementing optimizations, reporting & insights, campaign set-up) and collaborate with other teams and clients.
• Demonstrate an understanding of our book of business as it relates to paid social strategy. Collaborate with our client Strategy and Media Planning team in leading media plans and roadmap development.
• You'll establish client relationships and provide valuable insights, optimisations, and testing opportunities.
• Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
• Support team leadership to promote important process implementation.
• Keep ahead of industry trends. Work with the Paid Social Director in sharing best practices and new opportunities with the team.

Overall Client Management :

• You will retain and grow client revenue to achieve company and team goals.
• Bring new ideas and solutions to client relationships, presenting ongoing meetings.
• Ensure account processes are upheld through rigorous QA and identify areas for improvement.
• Pursue opportunities to work and integrate social with broader planning efforts.

Overall Team Management :

• You'll excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing. Develop direct reports during 1 : 1s, providing regular feedback
• Be an escalation point to resolve team and account issues.
• Support the development and documentation of best practices for campaign management.

Qualifications

• Proficiency with G-Suite (Sheets, Slides, Docs) and streamline workflows
• Precise during the QA process, campaign set-up, pacing, optimizations, A / B testing, insight-writing, and data pulling.
• 5+ years of applied experience in Paid Social platforms, including Meta, LinkedIn, Snap, Pinterest and TikTok. Knowledge in Campaign Manager 360.
• Great at structured working habits, with the ability to cope with competing demands and to autonomously manage their tasks and can plan in a highly efficient and effective manner.
• Client-centric - You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
• Analytics & Reporting - You'll be a whizz at using data and market insights to inform decisions and develop business strategies.
• Process Improvement - You seek and implement solutions to streamline and automate processes.