Senior Outbound Sales Manager at YUMA

yumapos; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A UK tech company, Yuma, seeks a Senior Outbound Sales Manager in Johannesburg to lead and expand its cold calling team. The role involves direct management of sales agents, performance tracking, recruitment support, and collaboration with the Sales Director. The position offers significant growth potential and a competitive base salary with uncapped commission opportunities, making it an exciting venture in a rapidly scaling environment.

Benefits

Very strong base salary

Uncapped commission

Laptop provided

Mobile phone provided

Free coffee

Free secure parking

Birthday day off

28 days annual leave including public and bank holidays

Additional leave for years of service

Career progression opportunities

Qualifications

• 3+ years of sales team management experience, preferably in outbound or cold calling.
• Strong leadership and communication skills.
• Experience with CRMs and diallers.

Responsibilities

• Managing and coaching a team of 8 outbound agents.
• Monitoring KPIs and driving campaign improvements.
• Supporting recruitment and onboarding of new agents.

Skills

Sales

Manager

Management

CRM

Cold Calling

Performance Management

Recruitment & Selection

Coaching

Sales Training

Education

Grade 12 / Matric

Job description

Senior Outbound Sales Manager - UK Campaign (Cresta, Johannesburg)

We're scaling fast - and we need a leader to match.

As our new Senior Outbound Sales Manager, you'll take direct responsibility for a core team of 8 agents, while also helping lead the wider cold calling operation (currently 16 agents, with plans to scale to 40+). You'll work closely with the Sales Director to build a high-performance culture, drive results, and shape the growth of our UK-focused sales floor.

What's in it for you:

• ?? Very strong base salary and with uncapped earning potential
• ?? Extra day off for your birthday
• ?? 28 days' leave incl. public/bank holidays + 1 extra day per year of service
• ? Free & secure on-site parking
• ?? Career growth in a fast-expanding UK tech business

What you'll be doing:

• Managing and coaching a core team of 8 outbound agents
• Taking a vested interest in the wider sales team (16+, growing to 40+)
• Running energisers, 1:1s, performance reviews, and daily huddles
• Supporting recruitment, onboarding, and induction training
• Monitoring KPIs, product knowledge, and pitch quality
• Feeding into campaign improvements and lead strategies
• Reporting directly to the UK-based Sales Director

What you'll bring:

• 3+ years of sales team management (ideally in outbound or cold calling)
• Strong people leadership, coaching, and communication skills
• Experience using CRMs and diallers to manage performance
• Resilience, energy, and a drive to build something that scales
• Bonus if you've worked with UK sales campaigns, EPOS, or tech clients

Desired Skills:

• Sales
• Manager
• Management
• CRM
• Cold Calling
• Call Centre
• Call Center
• Performance Management
• Recruitment & Selection
• Coaching
• Coaching And Mentoring
• Sales Training
• Training
• target driven
• Selling

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

YUMA is a UK-based EPOS and payments company helping hospitality businesses grow through smart, simple, and scalable technology. From independent takeaways to multi-site restaurants, we provide award-winning solutions including point of sale systems, card processing, online ordering, and business funding.

We recently expanded into South Africa to build a high-performing contact centre that supports our UK sales operation. With strong leadership, ambitious growth targets, and a dialler-driven outbound strategy, we're creating a world-class sales team - and this is your chance to help lead it.

Employer & Job Benefits:

• Very strong base salary
• Uncapped commission
• Laptop provided
• Mobile phone provided
• Free coffee
• Free secure parking
• Birthday day off
• 28 days annual leave including public and bank holidays
• Additional leave for years of service
• Career progression opportunities
• UK working hours
• Performance-based incentives