Senior Operations Lead

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Stock options

Bonus program

Health insurance

Remote setup support

Professional development

High autonomy

Job summary

Placements24 is seeking a Senior Operations Lead to spearhead the company’s operational strategy in a fully remote role, shaping scalable processes and driving excellence across global teams.

You will define strategic direction, mentor dispersed teams, manage budgets, and implement new systems while maintaining risk controls and stakeholder alignment.

This leadership position offers significant autonomy, a competitive bonus program, stock options, and strong remote-work support.

Qualifications

• Master's degree required in Business Administration, Operations Management, or related field.
• 10+ years progressive experience in Operations Management with leadership roles.
• Experience developing and executing remote/global operational strategies.
• Proven expertise in process optimization, project management and change management.
• Strong strategic, analytical, and stakeholder-influence abilities.

Responsibilities

• Define and implement the overarching operations strategy for a remote-enabled company.
• Lead and mentor dispersed teams to foster collaboration and high performance.
• Drive continuous improvement initiatives focusing on efficiency, quality, and cost reduction.
• Develop and manage operational budgets, forecasts, and KPIs.
• Oversee new systems, technologies, and processes to enhance capabilities.
• Ensure robust risk management and compliance frameworks.

Education

Master's degree in Business Administration / Operations Management

Job description

About the Role

Our client is seeking an experienced and visionary Senior Operations Lead to spearhead their operational strategy and execution on a fully remote basis. This leadership role is critical for driving operational excellence, fostering innovation, and ensuring scalability across the organization. You will be responsible for setting strategic direction, optimizing processes, and leading cross-functional teams to achieve key business objectives. This is an exceptional opportunity for a seasoned operations professional to make a significant impact from anywhere, shaping the future of our client's operational framework and contributing to sustained growth and success.

Key Responsibilities

• Define and implement the overarching operations strategy for the company, ensuring alignment with business goals in a remote environment .
• Lead and mentor dispersed teams of operational professionals, fostering a culture of collaboration and high performance.
• Drive continuous improvement initiatives across all operational functions, focusing on efficiency, quality, and cost reduction.
• Develop and manage operational budgets, forecasts, and key performance indicators (KPIs).
• Oversee the implementation of new systems, technologies, and processes to enhance operational capabilities.
• Ensure robust risk management and compliance frameworks are in place and effectively managed.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in Operations Management , with a significant focus on leadership roles.
• Demonstrated success in developing and executing operational strategies for remote or global teams.
• Proven expertise in process optimization, project management, and change management.
• Exceptional strategic thinking, problem-solving, and decision-making abilities.
• Strong track record of leadership and influencing stakeholders at all levels.

Benefits

• Highly competitive senior-level salary and comprehensive bonus program.
• Significant stock options and long-term incentive plans.
• Premium health, dental, and vision insurance.
• Full support for remote work setup and professional development.
• High degree of autonomy and influence over strategic decisions.