Senior Operations Analyst

Placements24; Bloemfontein; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work setup support

Health insurance

Paid time off

Flexible working hours

Job summary

Placements24 seeks a meticulous and analytical Senior Operations Analyst to join a fully remote team based in Bloemfontein. You will drive operational improvements through data analysis, process evaluation, and strategic recommendations, collaborating with operational leaders to optimize workflows and performance.

The role emphasizes data-driven decision support for senior management, development of dashboards, and cross-functional implementation of new procedures in a remote-capable environment.

Qualifications

• Bachelor's degree in Operations Research, Industrial Engineering, Business Analytics, or related quantitative field.
• Minimum 5 years of experience in operations analysis, business analysis, or similar role.
• Proficiency in Excel, SQL, and BI tools (Tableau, Power BI).
• Excellent analytical, problem-solving and critical thinking skills.
• Ability to communicate complex findings clearly to technical and non-technical audiences.
• Experience in a remote setting is highly desirable.

Responsibilities

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop dashboards and reports to track KPIs.
• Conduct process mapping and analysis to identify optimization and cost-reduction opportunities.
• Collaborate with cross-functional teams to implement operational changes and measure impact.
• Provide data-driven insights to senior management for strategic decisions.
• Assist in developing and implementing new operational procedures and systems.

Skills

Analytical thinking

Communication

Remote work experience

Education

Bachelor's degree in quantitative field

Tools

Excel

SQL

Tableau

Power BI

Job description

About the Role

Our client is seeking a meticulous and analytical Senior Operations Analyst to join their dynamic team, supporting operations remotely from Bloemfontein . This position is critical for driving operational improvements through data analysis, process evaluation, and strategic recommendations. You will work closely with operational leaders to identify bottlenecks, optimize workflows, and enhance overall business performance. This role offers a unique opportunity for an analytical mind to significantly influence operational strategies in a fully remote capacity.

Key Responsibilities

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop dashboards and reports to track key operational performance indicators (KPIs).
• Conduct process mapping and analysis to identify areas for streamlining and cost reduction.
• Collaborate with cross-functional teams to implement operational changes and measure their impact.
• Provide data-driven insights and recommendations to senior management to support strategic decision-making.
• Assist in the development and implementation of new operational procedures and systems.

Requirements

• Bachelor's degree in Operations Research, Industrial Engineering, Business Analytics, or a related quantitative field.
• Minimum of 5 years of experience in operations analysis, business analysis, or a similar role.
• Strong proficiency in data analysis tools such as Excel, SQL, and business intelligence software (e.g., Tableau, Power BI).
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex findings clearly and concisely to both technical and non-technical audiences.
• Experience working in a remote setting is highly desirable.

Benefits

• Competitive salary and potential for annual bonuses.
• Comprehensive remote work setup support.
• Excellent health, dental, and vision insurance plans.
• Generous paid time off and flexible working hours.
• Opportunities for professional growth and continuous learning in a supportive remote environment.