Senior Onsite IT Support Engineer

GMI Tech (ZA); Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading tech company is seeking an experienced IT Infrastructure Specialist for a temporary role in Durban. The position requires extensive knowledge in server support, network maintenance, and the management of various hardware and software systems, with responsibilities including troubleshooting and ensuring operational excellence in a 24/7 environment. Candidates should possess strong analytic thinking and problem-solving skills, along with relevant certifications.

Qualifications

• Minimum 5 years Infrastructure experience.
• Network Certifications (A+, N+), Cloud certifications, Server Certifications.
• Excellent knowledge of Microsoft programmes & applications.

Responsibilities

• Website Maintenance and support.
• Server support including backup, maintenance, and security.
• Desktop / Laptop / Tablet / Mobile Device setup, management, and troubleshooting.

Skills

Analytic thinking

Problem-solving

Integrity

Confidentiality

Education

Bachelors Degree Equivalent NQF7

Diploma

Tools

VMware

Microsoft Office 365

SAGE Pastel

SAGE VIP

VEEAM

Mikrotik

Job description

Job description
QUALIFICATIONS AND REQUIREMENTS:

Minimum 5 years Infrastructure experience

Integrity and confidentiality

Bachelors Degree Equivalent NQF7

Network Certifications ( A+, N+)

Cloud certifications

Server Certifications

Microsoft System experience.

Excellent knowledge of Microsoft programmes & applications, Network and switching, Microsoft Applications, and - Server System maintenance.

Key Responsibilities:

Website Maintenance and support

Good analytic thinking & problem-solving skills. Logical thinker, problem solver.

Server support including backup, maintenance, and security (VMware (ESXI SERVER)

Windows servers maintenance and support

Desktop / Laptop/ Tablet / Mobile Device setup, management, and troubleshooting

Windows STD 2012 server

Windows 2008 SMB server (windows server)

Hardware maintenance and updates

Maintenance and troubleshooting all other hardware.

New server setup, configuration and data migration.

Microsoft Office 365 Email management and encryption

SAGE Pastel

SAGE VIP

Microsoft Office

VEEAM backup and replication

Anti-virus management on a system-wide level

Video Conferencing support (Teams, Cisco and Zoom support)

Update and installation of software as required (patch management)

Daily Backup

Server backup

Password and user management

Firewall and security support

Cloud support

Mikrotik

VPN support

Linux support

Active directory support

LAN and WAN support

24/7 remote support

Cyber Security Awareness

Job Type: Temporary

Contract length: 12 months

Ability to commute/relocate:

Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Are you able to work in an onsite setting?
Education:

Diploma (Preferred)
Experience:

ERP systems: 5 years (Preferred)
Server: 5 years (Preferred)
Web development: 5 years (Preferred)