Senior Network Engineer

As a Senior Network Engineer, you will be expected to assist Tangent and drive the following:

Role responsibilities and key focus areas:

Technical: Designing and Implementing Technical Installations:

1. Network Diagrams.
2. Installation Proposal.
3. Planned Maintenance.
4. Handover Documentation.
5. Customer Liaison.
6. Sub-netting.
7. Sales Support.
8. Project Support.
9. Installations and Support.
10. After hours Support.
11. After hours Implementations.
12. Staff Training.
13. Client Training.
14. 2nd and/or 3rd Level Tech Support (Networking and VoIP).
15. Network Administration.
16. Installation and maintenance of multiple Cisco Meraki Firewalls.
17. Installation and maintenance of multiple switches including Cisco Meraki and HP.
18. Installation and maintenance of multiple clients’ Wi-Fi.
19. Network Monitoring and Reporting.

VoIP Administration:

1. Administrating end users.
2. Administrating hunt groups.
3. Programming Night Service.
4. Remotely administrating branch PBX’s.
5. Programming pick-up groups.
6. Installing digital and analogue extensions.
7. Creating Call Centre users.
8. Daily trunk stat checks.
9. Programming diverts.
10. Programming IVR settings.
11. Call Barring.
12. Day to day Administration.
13. Admin Consoles.
14. Voice Recording.

Vendor Liaison:

1. Negotiating most cost-effective rates.
2. Account consolidation and maintenance.
3. Technical changes and installations.
4. Account queries.