Job Location : Western Cape, Cape Town Deadline : June 28, 2025 Quick Recommended Links
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RESPONSIBILITIES :
Policy, Systems and Procedure Implementation
- Ensure all network equipment and configurations comply fully with NSFAS ICT security policies and standards.
Core Strategic / Operations Objectives Implementation
- Maintain up-to-date and thorough understanding of core Internet technologies including DNS, Security, IP Routing, HTTP, VPN, Email Routing, and SPAM filtering.
- Demonstrate proficiency in configuring and setting up Fortinet Firewalls, VPNs, and security appliances with zero critical errors.
- Successfully design, configure, and deploy complex switching environments that meet organisational performance and security requirements.
- Design and implement wireless network solutions that support secure access, voice, and video applications with minimal downtime and high user satisfaction.
- Configure and install client and server network software upgrades and maintain telecommunication systems with 99.9% uptime across multi-site operations.
- Monitor network systems and servers continuously to ensure availability and performance, with proactive issue detection and resolution.
- Provide timely and effective technical assistance to staff, administrators, service providers, and vendors, resolving inquiries within agreed service levels.
- Troubleshoot and resolve network hardware, software, telephone, and security system malfunctions promptly to minimize operational disruptions.
- Set up and manage network user accounts, permissions, and passwords securely and efficiently, ensuring compliance with organisational policies.
- Ensure NSFAS ICT security compliance at both network and procedural levels, conducting regular audits and risk assessments.
People Management & Ethical Leadership
- Display high standards of personal integrity and ethical behaviour in all ICT dealings.
- Lead and manage the NSFAS ICT networks team effectively, ensuring clear communication, skill development, and team productivity.
Stakeholder Management & Relationships
- Participate in after-hours standby rotation as required, responding to critical network incidents within agreed response times.
- Manage assigned network projects and program components, delivering services on time and within budget according to established objectives.
Budget Optimisation
- Optimize the use of network servers and resources to ensure cost-effective and efficient network operations.
- Proactively suggest and implement innovative network solutions that address business and management challenges
Compliance Monitoring and Evaluation
- Maintain comprehensive and accurate documentation of the network environment in alignment with NSFAS standards, reviewed and updated quarterly.
Information and Knowledge Management
- Regularly share relevant industry trends and knowledge with team members and stakeholders through formal and informal channels to enhance skills and drive corrective measures.
Reporting and Accountability
- Prepare accurate ICT data reports for stakeholders and management.
DESIRED SKILLS AND EXPERIENCE
Minimum requirements :
- NQF level 7 in Computer Science / Information Systems / Information Technology or related.
- 8 Years’ experience in designing, implementing or supporting network environments.
- Extensive with Cisco or HP networking technologies.
- Excellent verbal and written communication skills.
- Basic experience in Cloud computing
- The ability to be on call and work after hours to support, maintain and configure network and security infrastructure as required.