Senior Monitoring & Evaluation Officer / Senior Researcher

Click Learning; Johannesburg; Hybrid; ZAR 500,000 - 750,000; Full time

Job summary

A dynamic organization tackling South Africa's education crisis seeks a Senior Monitoring and Evaluation Officer to lead data-driven initiatives aimed at improving literacy and digital skills among primary school learners. This role involves designing monitoring frameworks, analyzing program impacts, and collaborating with various stakeholders. Join Click Learning to make a meaningful difference while enjoying a hybrid work model and comprehensive benefits.

Benefits

Employer contributions to pension (5%)

Comprehensive death and disability cover

Generous annual leave

LTE data for remote work

Qualifications

• 5+ years of experience in M&E or research within education or social development.
• Highly skilled in quantitative research methods & analysis.
• Experience working on donor-funded projects.

Responsibilities

• Design robust monitoring frameworks and lead the Data & Insights team.
• Oversee data collection, analysis, and translate data into actionable insights.
• Represent the organization at M&E forums and collaborate with stakeholders.

Skills

Leadership

Analytical Thinking

Collaboration

Communication

Adaptability

Problem-Solving

Attention to Detail

Education

Master's degree in M&E, Education, or related field

Tools

R

Python

STATA

PowerBI

SQL

Job description

The Role : Senior Monitoring and Evaluation Officer / Senior researcher

Click Learning is tackling South Africa's education crisis with smart, scalable solutions that make a real difference. We deliver interactive online programmes that boost literacy, numeracy, and digital skills for primary school learners in under-resourced communities. By combining technology with on-the-ground support, we're helping children build the foundations they need for long-term success and to build sustainable livelihoods. As a secondary outcome, we create jobs for previously unemployed youth to support in the schools and provide them with skills development to move onto better employment opportunities. We're growing—and we're looking for people who want their work to matter.

As our Senior M&E Officer, you'll play a critical role in shaping how Click Learning measures success with a direct link to continually improving our implementation to enhance impact. You will design robust monitoring frameworks, advise on data collection, analyze program impact, and generate insights that inform decision-making at every level. Your work will directly contribute to improving literacy, numeracy, and digital skills for South Africa's next generation.

This is more than a data job—it's an opportunity to lead a team, translate numbers into narratives, and drive real-world change.

You will be responsible for the Data & Insights team which currently includes a Data Analyst and Research Project Coordinator. The broader team also includes EdTech Specialists.

What you'll do?

• Develop and implement data-driven M&E frameworks that assess the effectiveness of Click Learning's programs.
• Define key performance indicators (KPIs) aligned with program goals and donor requirements.
• Ensure data integrity, ethical research practices, and compliance with education policies.
• Lead cross-functional collaboration to align M&E strategies with organizational goals.

2. Data Collection, Analysis & Insights

• Oversee quantitative online data collection (business as usual and project-specifi c), as well as qualitative data collection.
• Program data collection forms (e.g. SurveyCTO, Tangerine, TAO Open Assessment)
• Manage and clean large datasets, ensuring accuracy and reliability.
• Use advanced analytics tools (R or python) to analyse data, discover trends and generate insights.
• Design real-time dashboards and reporting tools to support evidence-based decision-making.

3. Impact Reporting & Knowledge Sharing

• Translate complex data into actionable insights for internal teams, funders, and education partners.
• Prepare research reports, donor presentations, and impact briefs that tell a compelling story.
• Contribute to funding proposals and organizational strategy using M&E insights.

4. Stakeholder Engagement & Partnerships

• Collaborate with government, education partners, and research institutions to align efforts.
• Represent Click Learning at M&E forums, research conferences, and donor meetings.
• Support government partners in interpreting and using data to drive education policy.

5. Building a Learning Culture

• Train program teams on data collection, evaluation methodologies, and adaptive learning.
• Facilitate learning workshops to interpret findings and apply them to program design.
• Promote a culture of continuous learning and data-driven decision-making.

What we are looking for?

• Have 5+ years of experience in M&E or research within the education or social development sector with hands on experience managing large scale data collection projects
• Hold a Master's degree in M&E, Education, Development Studies, Social Sciences, or a related field.
• Are highly skilled in quantitative research methods & analysis.
• Have a strong background in data analysis and visualization (R or python). Experience with STATA will also be considered if you are willing to use R or python in the role. Experience with PowerBI and SQL is an advantage.
• Has experience with qualitative research methods.
• Can translate complex data into practical insights for non-technical stakeholders.
• Have experience working on donor-funded projects and understand reporting requirements.
• Excel in writing, presentation, and stakeholder engagement—communicating insights clearly and persuasively.
• South African Citizens only - EE preferred
• Leadership : Strong leadership skills with the ability to lead teams and manage complex projects.
• Analytical Thinking : Proven ability to analyze complex datasets and drive insights that influence business decisions.
• Collaboration : Ability to work cross-functionally, ensuring alignment between technical and business teams.
• Communication : Strong communication skills, with the ability to convey complex data concepts to non-technical stakeholders.
• Adaptability : Ability to thrive in a fast-paced environment, balancing technical and strategic responsibilities.
• Problem-Solving : A proactive, solution-oriented mindset, able to address challenges creatively and efficiently.
• Attention to Detail : Ability to maintain precision and accuracy in data collection, analysis, and reporting.
• Help build the team behind a national EdTech initiative supporting over 240,000 learners
• Be part of a collaborative, impact-driven team
• Shape hiring practices that are inclusive, community-focused, and values-led
• Enjoy the best of both worlds with our hybrid work model (in office on MWF) at our fresh, modern space in Dunkeld West, Randburg . The setup may evolve as business needs change
• Grow your career while making a meaningful difference
• Potential for contract renewal based on department and individual performance, conduct, and secured funding
• We offer market related salaries with employer contributions to pension (5%) , comprehensive death and disability cover, and LTE data to keep you connected while working
• Generous annual leave (with a mandatory break over the December office closure) ensures our staff have ample time to rest and recharge

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