Senior Monitoring & Evaluation Officer.

As our Senior M&E Officer, you'll play a critical role in shaping how Click Learning measures success with a direct link to continually improving our implementation to enhance impact.

You will design robust monitoring frameworks, advise on data collection, analyze program impact, and generate insights that inform decision-making at every level.

Your work will directly contribute to improving literacy, numeracy, and digital skills for South Africa's next generation.

This is more than a data job—it's an opportunity to lead a team, translate numbers into narratives, and drive real-world change.

You will be responsible for the Data & Insights team which currently includes a Data Analyst and Research Project Coordinator.

The broader team also includes EdTech Specialists.

Contract: Two year fixed term contract

Location: Johannesburg

Direct Report: Head of Research & Insights

Key Roles and Responsibilities

1. Develop and implement data-driven M&E frameworks that assess the effectiveness of Click Learning's programs.
2. Define key performance indicators (KPIs) aligned with program goals and donor requirements.
3. Ensure data integrity, ethical research practices, and compliance with education policies.
4. Lead cross-functional collaboration to align M&E strategies with organizational goals.
5. Oversee quantitative online data collection (business as usual and project-specific), as well as qualitative data collection.
6. Manage and clean large datasets, ensuring accuracy and reliability.
7. Use advanced analytics tools (R or python) to analyze data, discover trends and generate insights.
8. Design real-time dashboards and reporting tools to support evidence-based decision-making.
9. Translate complex data into actionable insights for internal teams, funders, and education partners.
10. Prepare research reports, donor presentations, and impact briefs that tell a compelling story.
11. Contribute to funding proposals and organizational strategy using M&E insights.
12. Collaborate with government, education partners, and research institutions to align efforts.
13. Represent Click Learning at M&E forums, research conferences, and donor meetings.
14. Support government partners in interpreting and using data to drive education policy.
15. Train program teams on data collection, evaluation methodologies, and adaptive learning.
16. Facilitate learning workshops to interpret findings and apply them to program design.
17. Promote a culture of continuous learning and data-driven decision-making.

Qualifications and Work Experience

1. Have 5+ years of experience in M&E or research within the education or social development sector with hands-on experience managing large scale data collection projects.
2. Hold a Master's degree in M&E, Education, Development Studies, Social Sciences, or a related field.
3. Are highly skilled in quantitative research methods & analysis.
4. Have a strong background in data analysis and visualization (R or python).
5. Experience with STATA will also be considered if you are willing to use R or python in the role.
6. Experience with PowerBI and SQL is an advantage.
7. Have some experience with qualitative research methods.
8. Can translate complex data into practical insights for non-technical stakeholders.
9. Have experience working on donor-funded projects and understand reporting requirements.
10. Excel in writing, presentation, and stakeholder engagement—communicating insights clearly and persuasively.

Personal Attributes

1. Leadership: Strong leadership skills with the ability to lead teams and manage complex projects.
2. Analytical Thinking: Proven ability to analyze complex datasets and drive insights that influence business decisions.
3. Collaboration: Ability to work cross-functionally, ensuring alignment between technical and business teams.
4. Communication: Strong communication skills, with the ability to convey complex data concepts to non-technical stakeholders.
5. Adaptability: Ability to thrive in a fast-paced environment, balancing technical and strategic responsibilities.
6. Problem-Solving: A proactive, solution-oriented mindset, able to address challenges creatively and efficiently.
7. Attention to Detail: Ability to maintain precision and accuracy in data collection, analysis, and reporting.

Package

1. 5% Pension Fund Contribution - Employer
2. Death and Disability Cover– Employer
3. LTE Data for work
4. Annual leave: 22 days, of which 10 should be used in the annual shut down over December
5. We value our hybrid work arrangement (2 days from home, 3 days from Dunkeld West Office in Johannesburg)

To apply, send CV and a short covering letter outlining your suitability for the position to J Ljbffr.