Delivery Lead (Program/Project Manager) in Deloitte’s Digital Engineering business
As a delivery leader, you will own the end-to-end execution of high-impact engagements, ensuring quality delivery while expanding client value through farming, cross-sell, and up-sell initiatives. You should be fluent in execution, client engagement, value realization, and trusted advisory, bringing senior leadership gravitas and commercial acumen.
Key responsibilities include:
- Leading cross-functional teams for projects in AI & Data, Cloud Migration, Transformation, and Software Development.
- Managing multi-million-rand client engagements as the single delivery accountability point.
- Facilitating agile methodologies (Scrum, Kanban) for efficient project delivery.
- Collaborating with technical leads, managing scope, budget, and timelines.
- Maintaining stakeholder communication and managing expectations throughout the project lifecycle.
- Supporting and enabling high-performing teams.
- Monitoring and resolving project risks, dependencies, and issues proactively.
- Ensuring quality, timely, and within-budget delivery aligned with project plans and governance.
- Driving delivery rigor, governance, quality assurance, and operational excellence.
- Translating client objectives into delivery roadmaps and achieving measurable outcomes.
- Building trusted relationships with client stakeholders.
- Identifying unmet needs and whitespace opportunities within existing accounts.
- Supporting cross-sell and up-sell motions to expand engagement into advisory and managed services.
- Mentoring delivery managers, architects, and consultants on high-stakes projects.
- Ensuring alignment between delivery, sales, and operational teams to drive client value.
Qualifications:
- Bachelor’s degree; postgraduate preferred (e.g., BBusSci, Bcom, Project Management certifications like PMI/Prince2, Agile/Scrum).
- Agile delivery certification (Scrum Master, PMI-ACP).
- Technical certifications in cloud platforms (Azure, AWS, GCP) are advantageous.
- Experience in consulting delivery methodologies is highly valued.
- 12+ years of leadership in consulting or enterprise project/program management.
- Proven experience delivering large-scale programs involving AI, Data Engineering, MLOps, GenAI, Cloud, and Analytics ecosystems.
- Experience as an Agile Project Manager and Scrum Master.
- Track record of delivering complex IT projects on time and within budget.
- Deep understanding of project management techniques and tools (MS Project, Jira, Confluence, Azure DevOps).
- Strong leadership in delivery teams, especially in offshore/onshore models.
- Experience in driving cross-sell and upsell initiatives in existing accounts.
- Excellent stakeholder management, storytelling, and advisory skills.
- Ability to translate technical solutions into business value and ROI.
Competencies:
- Strategic thinking and delivery excellence.
- Passion for technology, data, and transformation.
- High-performance, self-starting attitude with ownership and energy.
- Leadership, communication, and stakeholder management skills with high EQ.
- Ability to manage multiple priorities independently in a fast-paced environment.
- Strong problem-solving and conflict resolution skills.
- Experience in drafting client proposals and consulting environments.
Additional Information:
At Deloitte, we foster an inclusive environment where everyone can thrive. We value diversity and are committed to fair treatment and reasonable accommodations for persons with disabilities.
Note: The list of duties is not exhaustive. Deloitte may assign additional responsibilities as needed.
Beware of Recruitment Scams: Deloitte will never ask for upfront payments or personal sensitive information early in the recruitment process. Be cautious of unprofessional communication and verify contacts through official channels.