Senior Manager - Strategy and Capability.Group Consumer

MTN; Roodepoort; On-site; ZAR 1,200,000 - 1,500,000; Full time

Job summary

A leading telecommunications company seeks a Senior Manager - Strategy and Capability to drive sales strategy and capability across its operations. The role requires extensive experience in commercial strategy, significant leadership expertise, and a strong educational background. The manager will lead initiatives for sales transformation, engage with key internal stakeholders, and ensure alignment with organizational objectives.

Qualifications

• Minimum 8-10 years in commercial strategy, sales transformation, or business development.
• 5 years in a strategic or sales leadership role.
• Proven track record in developing commercial and go-to-market strategies.

Responsibilities

• Lead design and continuous refinement of sales strategy.
• Act as liaison for sales capability development.
• Drive transformation initiatives to modernize sales function.

Skills

Strategic Thinking

Commercial Acumen

Analytical Skills

Collaboration & Influence

Digital Fluency

Change Leadership

Communication

Education

4 year Bachelor’s Degree in Business, Marketing, Economics, or a related field

Master’s Degree in Business Administration (MBA) or equivalent postgraduate qualification

Relevant certifications in Strategy, Sales Leadership, or Digital Transformation

Tools

CRM systems

Digital sales platforms

Sales automation tools

Job description

Job title : Senior Manager - Strategy and Capability.Group Consumer

Job Location : Gauteng, Roodepoort Deadline : July 17, 2025 Quick Recommended Links

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Responsibilities

Sales Strategy Development and Alignment

• Lead the design and continuous refinement of the Group sales strategy, ensuring alignment with overall business objectives and market dynamics across OpCos.
• Proactively monitor and analyse market trends, competitive challenges, and technological advancements across our footprint and globally to identify potential opportunities and threats
• Work closely with Group Commercial, Marketing, and Technology teams to translate commercial strategy into executable sales plans for different markets.
• Benchmark and analyse best-in-class global and regional sales practices to inform strategy design.
• Translate the Group Strategy into a clear and actionable roadmap with defined KPIs and milestones for in-country execution
• Ability to use data analytics tools to inform sales strategy, segment targeting, and performance interventions.

OpCo Engagement and Support

• Act as the Group liaison for sales capability development and performance optimization across all OpCos.
• Coordinate structured engagements with OpCo sales leaders to assess execution gaps and support local strategy refinement.
• Drive implementation of localization of group strategies to reflect customer, competitive and regulatory nuances of each market.

Capability Development and Enhancement

• Design and deploy group-wide sales capability playbooks and frameworks including tools, processes, and performance standards.
• Oversee the rollout of digital sales platforms, CRM tools, and automation initiatives to drive frontline productivity and customer engagement.
• Act as a central point of expertise, developing and disseminating group-wide best practices, frameworks and key capabilities across all Opcos.

Sales Transformation and Innovation

• Drive transformation initiatives to modernize the sales function, including migration to omnichannel models and integration of digital sales capabilities.
• Pilot innovative sales models tailored to underserved, hyper-competitive and high-growth customer segments.
• Collaborate with technology and product teams to enable the commercialization of new services and offerings.

Governance, Compliance and Stakeholder Engagement

• Ensure all sales-related activities comply with group policies, local regulations, and ethical standards.
• Lead the development of standardized sales operating procedures, KPIs, and incentive structures across the Group.
• Present strategy updates and performance reviews to Group Executives, Committees and Senior management as required.
• Build strong collaborative relationships with Group and OpCo-level functions including Marketing, Finance, Technology, Customer Experience, and HR.

Qualifications

Education :

• 4 year Bachelor’s Degree in Business, Marketing, Economics, or a related field (Essential)
• Master’s Degree in Business Administration (MBA) or equivalent postgraduate qualification (Preferred)
• Relevant certifications in Strategy, Sales Leadership, or Digital Transformation (Advantageous)

Experience :

• Minimum of 8 -10 years’ experience in commercial strategy, sales transformation, or business development, preferably within a multinational or telecoms / FMCG, with at least 5 years in a strategic or sales leadership role.
• Proven track record in developing and implementing commercial and go-to-market strategies, sales transformation and channel management (retail, distribution, digital), across multiple markets
• Familiarity with data-driven sales performance management, KPI frameworks, commercial reporting tools and dashboards
• In-depth understanding of consumer and business behaviour in Sub-Saharan Africa, including mobile money, prepaid models, data adoption and digital inclusion
• Demonstrated success in capability development, sales enablement, and performance optimization
• Experience working across cross-functional teams including Marketing, Technology, and Finance
• Strong understanding of digital sales platforms, CRM systems, and sales automation tools
• Exposure to working in emerging markets and multicultural environments
• Strategic Thinking : Ability to design and translate high-level commercial strategies into actionable plans
• Commercial Acumen : Strong grasp of sales and marketing dynamics, revenue levers, and competitive positioning
• Analytical Skills : High proficiency in market analysis, benchmarking, and performance evaluation
• Collaboration & Influence : Skilled in engaging and aligning stakeholders across Group and OpCo levels
• Execution Excellence : Focused on operationalizing strategy with clear KPIs, tracking, and performance management
• Digital Fluency : Familiarity with digital tools, omnichannel sales models, and technology-driven innovation
• Change Leadership : Ability to lead transformation initiatives and embed new ways of working across diverse teams
• Communication : Strong written and verbal communication skills, with executive presence and presentation capability

Apply Before : 07 / 11 / 2025

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