SENIOR MANAGER OPERATIONAL COMMUNICATION COMMUNICATION DEPARTMENT

FSCA South Africa; Pretoria; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

FSCA seeks an experienced internal communications leader to develop and execute the internal comms strategy, strengthening employee engagement, leadership visibility, strategic alignment, and change adoption. The role serves as a trusted adviser to senior executives and ensures employees understand the organisation's purpose, strategy, priorities, risks, and performance.

The role includes managing internal communication, FSCA website, creative services, language editing, and performance

Qualifications

• Experience in internal communications and employee engagement.
• Ability to translate complex regulatory information into clear messages.
• Strong writing, editing and content development skills.

Responsibilities

• Develop and implement operational communication plans aligned to FSCA strategy.
• Manage internal communication, regulatory interventions, and sensitive organisational matters.
• Lead internal change management communications initiatives.
• Coordinate internal communications to keep employees informed and aligned with priorities.
• Oversee the creative hub: graphic design, web content, multimedia outputs and internal digital campaigns.

Skills

Strategic thinking

Leadership

Stakeholder management

Crisis communications

Editing/writing

Digital communications

Regulatory translation

Job description

Purpose Of The Job To ensure the development and execution of the FSCA's internal communication strategy to strengthen employee engagement, leadership visibility, strategic alignment, and change adoption. The role serves as a trusted adviser to senior executives and ensures employees understand the organisation's purpose, strategy, priorities, risks, and performance. The role includes managing internal communication, FSCA website, creative services, language and editing services, internal stakeholder engagement, and the performance reporting of the Communications department. The successful candidate will report to the Head of Communications.

Key Performance Areas

• Developing and implementing operational communication plans aligned to the FSCA strategy and keyobjectives.
• Managing internal communication, regulatory interventions, and sensitive organisational matters.
• Leading communication on internal change management initiatives of the FSCA.
• Developing initiatives that strengthen employee engagement and organisational culture.
• Coordinating internal communication to keep employees informed, engaged, and aligned with organisationalpriorities.
• Managing the creative hub of the Communications department, including graphic design, web content, multimedia outputs, and internal digital campaigns.
• Overseeing creative outputs, including graphic design, visual identity, reports, campaign material, infographics, and multimedia content.
• Managing language, editing, translation, tone, and quality control of written communication.
• Leading and developing the operational communications team, including the creative hub and language unit.
• Ensuring that communication activities comply with governance, legal, regulatory, brand, and policyrequirements.
• Monitoring and reporting on the effectiveness of communication activities using relevant performance indicator.

Other Key Competencies

The candidate must demonstrate the following skills and attributes: Strategic thinking and the ability to align communication initiatives with organisational priorities. Strong leadership and people management skills. Sound judgement and decision-making, especially under pressure. Excellent stakeholder relationship management skills. Emotional intelligence, professionalism, and resilience. Excellent writing, editing, presentation and content development skills. Knowledge of crisis communication and rapid response planning. Understanding of digital and social media communication. Ability to translate complex regulatory information into clear and accessible message. Strong planning, project management, coordination, and reporting skill. FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.

Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.