Senior Manager (Ombuds Serv & Fraud Prev

eThekwini Municipality; Durban; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading municipality in KwaZulu-Natal is seeking a Management-level professional for fraud prevention and control. The role involves overseeing the Ombuds function, planning, and managing objectives against budgetary constraints. Candidates should possess a Bachelor's degree in a relevant field and significant experience in management, with strong problem-solving and communication skills.

Qualifications

• 6 years relevant experience, with 3 years at management level.
• Valid motor vehicle driving license required.

Responsibilities

• Leads fraud prevention and control, guiding the Ombuds function.
• Manages objectives, prepares estimates, and controls budget expenditures.

Skills

Problem Solving

Planning & Organising

Communication

Attention to Detail

Technical Report Writing

Education

Bachelor’s Degree (NQF Level 7) in Forensic Investigations or Law or Policing or Security Management

Post graduate qualification (NQF Level 8)

Tools

Computer Literacy

Job description

To serve as a designated neutral and an advocate for fairness; acts as a source of

• information and referral and assists in the resolution of concerns and critical situations;

protects against abuse, bias and other improper treatment or unfairness; provides an

office that remains independent, neutral and impartial and provides strategic direction

in ensuring a proactive response towards fraud prevention and control.

Key Responsibility Areas

• Leads, guides and ensures first line defence fraud prevention and control.
• Guides and leads the Ombuds function.
• Guides and leads proactive fraud prevention by overseeing managers and liaising

with all relevant stakeholders.

• Conducts forward planning and the defining of functional objectives of the

functionality’s intent and deliverables espoused on the Council-wide strategic

framework.

• Determines productive outcomes associated with utilisation and performance of

personnel within the area of responsibility.

• Disseminates functional and operational information on the immediate, short

and long term objectives and current applications and constraints.

• Plans and prepares capital and operating estimates for the area of responsibility

and controlling expenditure against the approved budget allocations.

• Manages the administrative and reporting requirements associated with the key

performance and results indicators of the area responsibility.

• Builds knowledge management systems continuity and business recovery

process.

• Business Processes
• Ethics & Professionalism
• Organisational Awareness
• Problem Solving
• Planning & Organising
• Attention to Detail
• Monitoring & Evaluation
• Technical Report Writing
• Communication
• Service Delivery Orientation
• Cognitive Ability
• Direction Setting
• Bachelor’s Degree (NQF Level 7) in Forensic Investigations or Law or Policing or

Security Management specialising in Corporate Investigations or any other

related and equivalent qualification.

• Valid motor vehicle driving license.
• 6 Years relevant experience of which 3 years must be at a management level
• Computer Literacy.

Preferred Requirements

• Post graduate qualification (NQF Level 8) in Forensic Investigations or Law or

Policing or Security Management specialising in Corporate Investigations or any

other related and equivalent qualification.

• 7 years relevant experience of which 4 years must be at a management level.