Mediclinic Southern Africa is a healthcare provider operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multidisciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 50 private hospitals (excluding a growing number of day clinics) throughout South Africa and three hospitals in Namibia with more than 8 200 beds in total.
MAIN PURPOSE OF JOB
To develop and execute a cohesive marketing technology strategy that enables data-driven, personalised, and efficient marketing by integrating and optimising Martech platforms, overseeing campaign analytics and leading marketing data management to drive performance and ROI.
KEY RESPONSIBILITY AREAS
- Develop and execute a marketing technology (Martech) strategy aligned with business and marketing objectives. Identify and evaluate new technologies and trends to improve marketing performance.
- Lead the management and strategic and operational use of marketing data to drive insight-led decision-making and measurable impact.
- Lead the implementation, integration, and optimisation of marketing technology tools to enable scalable, data-driven marketing.
- Drive data-informed campaign optimisation through robust analytics, testing, and performance insights.
- Manage the Martech and analytics budget to maximise value, ensure compliance, and drive measurable returns on investment.
- Lead a high-performing Martech and Analytics team while fostering cross-functional collaboration.
- Ensure compliance, mitigate risk, and uphold data governance standards across all Martech and Analytics activities.
Required Education
Essential Education:
- Bachelor’s Degree in Marketing, Information Systems, Data Analytics, or Digital Business
- Certification or formal training in marketing automation, CRM, or data platforms (e.g. Salesforce, HubSpot, Adobe Experience Cloud)
Desired Education
- Postgraduate Diploma or Master’s in Digital Marketing, Data Science, or Business Intelligence
- Professional certifications in Google Analytics 4, Meta Business Suite, SQL, or UX/U
Required Experience
Essential Experience:
- Minimum 6 years of experience in Marketing Technology and Analytics
Experience
- Experience in the healthcare or services industries
Required Job Skills And Knowledge
- CRM Platform Management (e.g., Salesforce, HubSpot)
- Marketing Automation Tools
- Campaign Analytics & Attribution
- Digital Compliance & Consumer Data Privacy
- Marketing Strategy & Planning Support
- Technology & Martech Management
- Data Management & Analytics
- Performance Measurement & Reporting
- Cross-Functional Collaboration
- Lead Generation, Management & Attribution
- Compliance & Risk Management
Mediclinic Southern Africa is a healthcare provider operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multidisciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 50 private hospitals (excluding a growing number of day clinics) throughout South Africa and three hospitals in Namibia with more than 8 200 beds in total. Mediclinic Southern Africa is a healthcare provider operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multidisciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 50 private hospitals (excluding a growing number of day clinics) throughout South Africa and three hospitals in Namibia with more than 8 200 beds in total.