Senior Manager : Forensics

Absa Group Limited; Randburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A prominent financial institution seeks a highly skilled Fraud Investigations Manager to lead a team focused on strategic development and operational delivery within fraud investigations. The successful candidate will be responsible for managing fraud cases, mentoring team members, and engaging with stakeholders to uphold the department's objectives. Applicants should possess extensive experience in fraud investigations, especially in vehicle finance and home loans, along with a relevant higher education qualification.

Qualifications

• Minimum 3 years leading fraud investigations or operational teams.
• Minimum 7 years in fraud investigation related to vehicle finance and/or home loan application fraud.

Responsibilities

• Lead a team to ensure effective delivery of services to stakeholders.
• Conduct oversight reviews and develop corrective actions for performance.
• Provide group wide investigation capability into significant fraud cases.

Skills

Fraud Investigation

Leadership

Mentoring

Stakeholder Management

Analytical Skills

Communication

Problem Solving

Education

Bachelor’s degree in Law

Advanced Diplomas in Military Science and Security

Job description

Job Location : Gauteng, Randburg Deadline : August 31, 2025 Quick Recommended Links

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice / s and to ensure operational implementation and adoption i.t.o. forensic methodology, governance and delivery objectives.

Job Description

People Management :

• Manage a team to ensure effective delivery of services to Stakeholders Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Develop a high performing team by embedding formal performance development and informal coaching.
• Encourage frequent knowledge sharing between team members.
• Review and maintain succession plans for one level below.

Business Management :

• Translate set strategy into operational business plans.
• Constantly review the number of cases reported to improve the investigation methodologies, criteria and adjust accordingly to a risk- bases approach.
• Conduct monthly oversight reviews with direct reports to understand the business performance and support them to develop corrective actions where required.

Stakeholder Management :

• Engage and communicate the department’s philosophy to direct reports / stakeholders and ensure they understand the responsibility of the department vs.
• Business Unity responsibility.
• Interact with counterparts in the industry to share information, engender co-operation to gain a common understanding of the threats and risks.
• Build and maintain relationships with other external parties (e.g. SA Police Services, SA Revenue Services, National Prosecuting Authority Asset Forfeiture Unit) to ensure that co-operation can be obtained when required for key investigations.
• Ensure vendor management through monthly vendor meetings and monitor tasks allocated.

Operational Oversight and Guidance :

• Assess and update the investigative policies / procedures and ensure implementation and adherence.
• Ensure that minimum investigation standards are set and adhered to.
• For sensitive or high risk cases (on an ad hoc basis or when tasked by management) execute the investigation activities end-to-end or, if appropriate, delegate to one of the direct reports. Ensure that feedback is provided to management / stakeholder in so far as high level / sensitive cases are concerned.
• Provide suitable training material, best practice activity and advisory services to the Forensic function in the area of your expertise.
• Provide Group wide investigation capability and lead, into significant and sensitive fraud, theft and corruption cases.
• Ensure that matters where there is a significant fraud loss to the Bank, that a Steerco is established, comprising of all relevant stakeholders, to ensure that there is proper management over such cases and that recovery efforts are maximised.
• Ensure that any control failures identified during the course of an investigation are immediately brought to the attention of Fraud Strategy / responsible business unit. Continuously evaluate cases allocated to direct reports for investigation in line with set guidelines and standards.

Leadership Experience

• Minimum 3 years leading fraud investigations or operational teams
• Proven ability to manage, mentor, and develop a high-performing investigation team
• Experience in setting and managing team KPIs, workflows, and escalations
• Experience designing, implementing, and optimizing fraud investigation processes and controls
• Hands-on coordination with cross-functional teams (risk, underwriting, compliance, Fraud Strategy, Fraud Solutions)
• Minimum 7 years in fraud investigation related to vehicle finance and / or home loan application fraud
• Strong track record of identifying, investigating, and resolving complex fraud cases
• Deep knowledge of fraud typologies and investigative techniques relevant to asset finance

Networks

• Strong networks within the financial services industry and SAPS
• Ability to build strong foundational networks with both internal and external stakeholders

Qualifications

• Bachelor’s degree and

Education

• Bachelor`s Degrees and Advanced Diplomas : Law, Military Science and Security (Required)