Senior Manager, eCommerce - SBConnect

Standard Bank Group; Johannesburg; On-site; ZAR 60 000 - 100 000; Full time

Job summary

An innovative financial services group seeks a dynamic eCommerce Senior Manager to lead digital sales growth. This role involves shaping strategy and transforming the digital landscape, ensuring seamless client experiences across the sales funnel. You will leverage data-driven insights to maximize conversion rates and collaborate with cross-functional teams to deliver business value. Join a forward-thinking company committed to driving growth in Africa and making a meaningful impact on clients and communities. If you are passionate about digital transformation and eager to lead a talented team, this opportunity is perfect for you.

Qualifications

• 7-10 years in digital sales growth and eCommerce management.
• 5+ years leading cross-functional teams and influencing stakeholders.

Responsibilities

• Oversee end-to-end ecommerce experience and drive growth.
• Maximize conversion rates and deliver measurable business value.

Skills

Digital Sales Growth

Data-Driven Decision Making

Cross-Functional Team Leadership

Stakeholder Management

Education

First Degree in Business Commerce

First Degree in Information Technology

First Degree in Digital Marketing

Tools

Digital Analytics Tools

Project Management Software

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group and an innovative player on the global stage. It offers a variety of career-enhancing opportunities and the chance to work alongside talented professionals. Our clients range from individuals to large corporates and institutions. We are passionate about creating growth in Africa, delivering meaningful value to our clients and communities, and fostering a sense of purpose.

Job Description

Are you passionate about driving growth in digital sales by delivering seamless, client-centred experiences across all stages of the sales funnel? Do you thrive in connecting client needs with compelling digital propositions while ensuring measurable business impact? If so, this is your opportunity to lead a team, shape strategy, and transform the digital sales landscape.

As an eCommerce Senior Manager, you will oversee the end-to-end ecommerce experience for a product portfolio, taking ownership of the strategic vision to drive growth through awareness to conversion. Leveraging data-driven insights and collaborating across teams, you will ensure a smooth client journey, maximize conversion rates, and deliver business value.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce, Information Technology, Informatics, Digital Marketing

Experience Required

• Business Enablement: Business & Commercial Banking
• 7-10 years in digital sales growth, managing eCommerce or digital product portfolios, and optimizing sales funnels for measurable value.
• 7-10 years in data-driven decision making, analyzing client behavior, interpreting digital metrics, and scaling initiatives.
• 5+ years leading cross-functional teams, managing contributors, and collaborating across marketing, design, product, and tech teams.
• 3+ years presenting strategies and outcomes to senior leaders, influencing stakeholders.

Preferred

Experience in digital transformation, product management, or leadership roles combining strategic thinking and execution.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Directing People
• Embracing Change

Technical Competencies:

• Product Knowledge (Consumer Banking)
• Product and Services Knowledge
• Digital Analytics and Reporting
• Operating Systems Security
• Project Administration Skills
• Project Management
• Stakeholder Management