Job title : Senior Manager : Coverage (Commercial)
Job Location : Gauteng, Johannesburg Deadline : July 24, 2025 Quick Recommended Links
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Business Profitability / Growth
- Implementing and managing activities of Relationship Managers in line with business segmentation value proposition and initiatives
- Achieve new customer relationship growth targets.
- Expansion of existing customers value chain.
- Achieve contracted balance sheet and income statement targets
- Continuous performance and relevant reporting
Relationship and Client focus
- Adequate customer engagement in support of the coverage team.
- Ensure Relationship Managers perform their duties in line with standards set.
- Client satisfaction measure.
- 100% minimum achievement of market share for existing and targeted One Bank names
- Perception of service as measured by KPMG - Segment to achieve Top 3 ranking in KPMG BICSS; Top 3 -100%, Top 4 (50%), below top 4 (0%) OR Internal NPS of 45
Credit and Risk Management
- Understand group credit policy and actively support Relationship Managers in structuring and presenting credit transactions to relevant credit committees.
- Manage credit maintenance requirements to comply with credit policy and procedures.
- Understand and manage risk and risk events and assist in implementing quick and decisive controls to manage and mitigate risks
- Central Bank Audit Report (min of a Moderate risk rating) -3%
Staff management.
- Management and leadership to the coverage team
- Ensure right people in right positions with minimal vacancy level
- Coach and mentor managers to achieve maximum results
- Continuous Performance Management
People Management
- Performance Management of direct reports
- Active Management of poor performance
- Leave Management of Direct Reports
- Coaching and mentoring Junior Staff members
- Ensure measures are in place for business continuity
- Fill at least 70% of critical roles
- Provide 50 training hours per employee annually
- Keep attrition rate below 10%
- Staff appointments and performance management of the coverage teams supported by Head of unit and Chief Human Capital Officer
Requirements
Educational Requirements :
- Typically, a minimum of a Grade 12 or equivalent.
- A financial FAIS accredited qualification such as a degree in finance, economics, or business is preferred.
- Must have RE1 and RE5
FAIS Compliance :
Must be registered with the Financial Sector Conduct Authority (FSCA) and
- hold the necessary FAIS qualifications (e.g., RE exams, Fit & Proper
- requirements).
Work Experience
- Minimum 5 year’s regional / provincial business banking team management in the relevant segments in the business banking environment.
- Minimum 5 years’ experience as Business Banker with a portfolio in the relevant business segment customer portfolios
- Experience in the financial / banking sector highly desirable