Senior Luxury Safari Operations Leader – Multi‑Site

HotelJobs; South Africa; On-site; ZAR 1,959,000 - 2,938,000; Full time

Job summary

HotelJobs on behalf of a leading luxury safari and conservation company in Tanzania seeks an experienced Head of Operations to lead day-to-day operations across multi-site camps, lodges, DMC, fleet and support services from Arusha.

You will implement strategy, manage annual OPEX and CAPEX, build government and community relationships, and embed responsible tourism while maintaining guest experience and commercial performance.

Qualifications

• Degree in Business Administration, Hospitality Management, Tourism or related field; MBA is an advantage.
• 10+ years senior leadership in hospitality/tourism; 8+ years multi-site ops.
• Extensive East African luxury safari/lodge experience.
• Experience managing an inbound DMC or integrated tourism business desirable.
• Strong commercial, financial and operational management skills.
• Lead geographically dispersed teams and drive change.
• Stakeholder management with government bodies and communities.
• Represent premium brand with cultural sensitivity; strong commercial acumen.
• Contactable references essential.
• East African nationals preferred; resident role.

Responsibilities

• Provide day-to-day operational leadership across multi-site Tanzania operations.
• Implement strategy set by Executive Committee; ensure integrated operation.
• Oversee camps, lodges, the DMC, fleet, logistics, procurement and support services.
• Manage annual operating plans and capital expenditure.
• Foster relationships with government authorities, local communities and conservation bodies.
• Embed responsible tourism principles across all Tanzania operations.
• Drive operational excellence and guest experience standards.
• Represent the premium brand with authority and cultural sensitivity.
• Lead business units to function as one high-performing operation.

Skills

Stakeholder management

Budget management

Operational leadership

Change management

Education

Business Administration

Hospitality Management

Tourism

MBA or postgraduate qualification

Job description

HotelJobs on behalf of a leading luxury safari and conservation company in Tanzania seeks an experienced Head of Operations to lead day-to-day operations across multi-site camps, lodges, DMC, fleet and support services from Arusha.

You will implement strategy, manage annual OPEX and CAPEX, build government and community relationships, and embed responsible tourism while maintaining guest experience and commercial performance.