Senior Luxury MICE & Incentives Travel Designer

Innovation Advance; Randburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

TravelPeople seeks a Senior Groups & Incentives Travel Designer with deep MICE expertise to craft luxury group journeys across Southern and East Africa. You’ll blend precision, creativity, and seamless execution to elevate brands and guest experiences.

You’ll collaborate with trade partners, DMCs, and internal teams to deliver flawless programs from briefing to transfer, within a company that values initiative and care for people.

Qualifications

• Matric with Mathematics (Standard Grade or higher).
• Tertiary qualification in Travel & Tourism, Hospitality, or related field (advantageous).
• 6–10 years’ experience in senior Groups, Incentives, or MICE travel design/reservations.
• Proven experience managing complex group logistics and high-value clients.
• Strong working knowledge of Tourplan and Microsoft Office.

Responsibilities

• Design bespoke group, incentive, and MICE itineraries for client goals and budgets.
• Convert briefs into high-impact programs highlighting regions, experiences, and conservation stories.
• Identify value-adds and upsell opportunities while protecting margins and integrity.
• Deliver excellent service to trade partners, incentive houses, and internal stakeholders.
• Manage complex logistics including rooming lists, movements, activities, and on-site coordination.
• Collaborate with Operations to ensure flawless execution from booking to travel.
• Maintain meticulous booking files and uphold data accuracy.
• Quote confidently and timely with clear commercial viability.
• Monitor performance metrics and contribute to targets.

Skills

Attention to detail

Strong English

Calm under pressure

Creative thinker

Education

Matric with Mathematics

Bachelors in Travel & Tourism or related

Tools

Tourplan

Microsoft Office

Job description

TravelPeople seeks a Senior Groups & Incentives Travel Designer with deep MICE expertise to craft luxury group journeys across Southern and East Africa. You’ll blend precision, creativity, and seamless execution to elevate brands and guest experiences.

You’ll collaborate with trade partners, DMCs, and internal teams to deliver flawless programs from briefing to transfer, within a company that values initiative and care for people.