Senior Key Accounts Manager

Execustaff Recruiting Services; Johannesburg; On-site; ZAR 400,000 - 700,000; Full time

Job summary

A leading company in Johannesburg seeks a Key Account Manager to drive sales and enhance customer relationships. The ideal candidate will develop strategies aligned with business objectives and engage customers across multiple accounts. Strong negotiation and analytical skills are essential, along with a proven record in customer relations. This role demands regular travel and requires effective presentation abilities to support business initiatives.

Qualifications

• Proven track record in customer relations.
• Ability to manage multiple accounts and partners.
• Willingness and ability to travel nationally and internationally.

Responsibilities

• Develop and implement sales strategies in line with company objectives.
• Manage and maintain strong customer relationships.
• Provide sales reports and analyze promotional effectiveness.

Skills

Customer relationship management

Negotiation skills

Analytical skills

Presentation skills

Administration skills

Job description

Good knowledge of administration, sales and general warehouse procedures

Proven track record in customer relations

MS Office at an advanced level.

Ability to use database for recording and reporting

Channel partner relationship knowledge

Possession of a reliable vehicle and a valid drivers licence

Stock availability / LTI analysis

Pricing analysis

Accurate forecasting

Highly motivated with an outgoing personality with a focus on partner relationship building

Demonstrated ability to assist with the development and execution of sales plans

Excellent presentation skills with the ability to present to customers

Willingness and ability to travel nationally and internationally when required

Ability to manage multiple accounts and partners

Communicate effectively, both orally and in writing

Able to meet all deadlines and targets for the department

Negotiation and administrative skills

Ability to work under pressure

Duties and Responsibilities :

Sales Plan / Strategy

Develop and implement strategy in line with company objectives

Planning and ability to execute to achieve business plans (PPP)

PIQ Planning QTRS

Planning

marketing, advertise in store

Work closely with Product Marketing to provide advice to projects that support partner-driven marketing events

Gather and analyze competitor intelligence. Models, pricing, promotions, product placement strategies, NPI, etc

Identify risk models and champion action plan process and monitor progress and / or success rate of action plan.

Creative Business Development

Develop a unique way to grow the business with your customers

Provide solutions to management when faced with challenges

Liaise with corporate contacts, build and develop relationships

To assist with the preparation of contractual agreements and ensure that these are fully adhered to

Growing business and creating new opportunities

Keep up to date with recent market and industry trends, competitors, and leading customer strategies

Accurate Forecasting

Ensure enough stock of right staff to avoid LTI

Monitor and ensure forecasting is in line with sales planning

Continuously improving forecasting techniques, methods and approach to ensure they are aligned to company objectives

Calculate weekly sell out forecast to account & model level based on data analysis, company MS / MP requirements and cooperative planning between KAM, Account Planner and Account Buyer

Calculate and continuously adjust weekly sell in requirements to meet required Sell Out Forecast and WOS levels

Work closely with APM / DP and inbound departments on stock availability and requirements

Work closely with outbound departments, in order to give feedback to Account Planner & KAM for Sell In delivery schedule / dates

Give regular feedback to Account Planner and KAM on stock availability (qty / ETA) and possible stock outs or delays

Monitor & analyze weekly SOH to account & model level

Monitor & analyze weekly sell out results to account & model level

Be informed of customer & Company promotional calendar to be used in sell out forecast process

Budget Controls

Ensure delivery of return on investment and building of brand sustainability

To ensure account meets its income targets as per set budget

To effectively solve problems and manage risk to ensure achievement of targets

Negotiate pricing that would drive sales with Product Managers

Keep abreast of market developments and competitors product pricing and activities and make recommendations

Strong Customer Relationships

Managing the relationship between your company and the customer is a big responsibility.

Handle accounts and build relationships

Visit customers to maintain strong relationships

Treat your customers as partners and challenge them to grow their business with your brands

Reports

Provide sales reports and analysis as required

To prepare presentations, proposals, plans, contact reports as necessary

Analyze and report on results and effectiveness on promotions

Travel Requirements

Will be required to travel to customers

Office 20% External 80% of the working week

Minimum of three nights away from home per month

Please only apply should you meet all of the requirements. Should you not receive any feedback from us with regards to your application after 2 weeks, please consider your application unsuccessful.

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Key Account Manager • Johannesburg, Gauteng, South Africa