Senior Key Account Manager

PayU GPO; Cape Town; Hybrid; ZAR 600,000 - 850,000; Full time

Job summary

A leading payment and fintech company, PayU, seeks an experienced Key Account Manager in Cape Town. In this role, you will drive product expansion while nurturing relationships with medium and large merchants, focusing on growth and sales targets. Joining PayU means working in an innovative environment with flexible arrangements and access to extensive learning opportunities.

Benefits

Free access to online learning platforms like Udemy and Coursera

Flexible and hybrid working arrangements

Wellbeing programs supported by HR teams

Qualifications

• 7+ years in B2B Sales/Key Account Management.
• Experience in e-payments, fintech, or e-commerce sectors.
• Proficiency in English, both written and spoken.

Responsibilities

• Upselling and cross-selling PayU products based on merchant needs.
• Designing strategic plans for portfolio profitability and sustainability.
• Managing internal projects with stakeholders across various teams.

Skills

B2B Sales

Key Account Management

Strategic Thinking

Budgeting

Forecasting

Pricing

Profitability Reviews

Customer Value Drivers

Communication Skills

Job description

About PayU

PayU, a leading payment and Fintech company operating in 50+ high-growth markets across Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa, is part of the Prosus group, one of the world's largest technology investors. We are redefining how people buy and sell online for over 300,000 merchants and millions of consumers.

As a prominent online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments daily.

PayU South Africa seeks an experienced Key Account Manager with exceptional payments and e-commerce expertise to support product expansion and achieve business goals.

The Key Account Manager will develop, maintain, and enhance relationships with medium and large merchants, aiming for sales and profit growth. The role involves drafting and executing action plans aligned with mutually defined goals, focusing on high-value customers with strategic growth potential.

Role Highlights:

• Upselling and cross-selling PayU products based on merchant needs and strategic objectives.
• Designing strategic plans for portfolio profitability and sustainability.
• Achieving sales quotas and profitability targets.
• Managing internal projects with stakeholders and collaborating across teams including Risk, Pricing, Legal & Compliance, Integration, Operations, Technology, and Product.
• Owning assigned accounts end-to-end.
• Monitoring account performance and implementing strategic customer plans to prevent churn.
• Maintaining high customer satisfaction levels.
• Staying updated on product enhancements and industry trends, providing feedback to management.
• Analyzing payment data to generate market and consumer insights.

Candidate Profile:

• 7+ years in B2B Sales/Key Account Management.
• Experience in e-payments, fintech, or e-commerce sectors.
• Skills in budgeting, forecasting, pricing, and profitability reviews.
• Strategic thinking with the ability to identify and develop business opportunities.
• Understanding customer value drivers and reframing business perspectives.
• Proficiency in English, both written and spoken.

What We Offer:

• International environment with diverse cultures.
• Free access to online learning platforms like Udemy and Coursera.
• Flexible and hybrid working arrangements.
• Inclusive culture promoting diversity and voice.
• Wellbeing programs supported by HR teams.
• Dynamic, innovative workspace embracing change.
• Opportunities to learn cutting-edge concepts in a global startup-like environment.
• Empowering work environment focused on outcomes.

About Us

At PayU, our vision is to create a world without financial borders where everyone can prosper. We provide essential financial services in high-growth markets, from investing in technology startups to offering credit and supporting online commerce. As part of Prosus, we leverage global expertise and reach.

Learn more at www.payu.com.

Diversity & Inclusion Commitment

We are committed to building a diverse and inclusive workforce. We strive to create a safe environment where all employees feel valued, respected, and empowered to speak up. We have zero tolerance for prejudice or discrimination based on race, ethnicity, disability, gender, or sexual orientation.