Senior Key Account Manager

At PMI, we've chosen to do something incredible.

We're totally redefining our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity.

So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly new directions. Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you.

Bring your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that's driving our huge commercial transformation. As a Senior Key Account Manager, you will work in partnerships with key customers to define and implement winning strategies that drive mutual business growth for both PMI and our partners.

What You'll Be Doing

1. Key Account Strategy & Expansion: Develop and implement competitive account strategies that align with PMI's commercial objectives. Identify and create new channel opportunities to expand the affiliate business for both Combustible Cigarettes (CC) and Reduced Risk Products (RRP). Leverage data insights to drive market expansion, brand visibility, and long-term partnerships.
2. Commercial & Investment Strategy: Lead the execution of Key Account investment plans, ensuring alignment with business objectives and maximum return on investment. Drive customer negotiations, ensuring competitive advantage and mutually beneficial agreements. Work with cross-functional teams to develop trade programs and optimize sales and distribution strategies.
3. Relationship Management & Negotiation: Build high-impact customer relationships across all levels, fostering collaboration and long-term business success. Partner with internal teams (Marketing, Consumer Experience, Digital, and Indirect Channel Managers) to align go-to-market strategies.
4. Financial Planning & Reporting: Manage account budgets, forecasts, and performance analysis to enhance profitability and commercial impact. Continuously evaluate competitor strategies, market trends, and sales performance to identify new opportunities.
5. Leadership & Team Development: Lead and develop a high-performing team, providing coaching, training, and mentorship. Drive a culture of innovation, agility, and data-driven decision-making.
6. Compliance & Governance: Ensure all activities align with local regulations, corporate policies, and industry standard methodologies.

What You Need to Succeed

1. Bachelor's degree in business, Marketing, or a related field.
2. 8+ years of experience in FMCG sales, with a strong background in Key Account Management.
3. Previous experience in a highly regulated industry will be advantageous.
4. At least 2 years in a Senior Commercial Management role, leading high-level customer engagements.
5. Expertise in trade investment optimization, customer business planning, and strategic negotiations.
6. Strong financial and analytical skills, with the ability to turn insights into action.
7. Experience leading complex relationships with third-party partners.
8. Strong understanding of omnichannel sales, eCommerce, and consumer engagement strategies.

Key Competencies

1. Strategic & Commercial Foresight: Ability to translate market insights into high-impact sales strategies.
2. Negotiation & Relationship Management: Expertise in contract negotiations, trade agreements, and partner engagement.
3. Analytical & Financial Skills: Ability to interpret data and make sound commercial decisions.
4. Agility & Innovation: Comfortable in a fast-paced, ever-evolving environment, bringing creative solutions to market challenges.

What We Offer

1. A very fast-paced, high-growth environment with endless opportunities to innovate.
2. The freedom to shape your future, with career development in a global business.
3. A diverse, inclusive culture where your contributions are valued.
4. The opportunity to drive impactful change in an evolving industry.

Ready to drive commercial transformation and take your career to the next level?