Senior IT Technician

Absolute Cloud Solutions; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading IT solutions provider in Cape Town is looking for a Senior IT Technician to handle Level 2 and 3 Support. The ideal candidate must have over 7 years of experience in troubleshooting, cloud infrastructure design, and must possess a strong character and problem-solving skills. A cover letter is required to demonstrate fit for this role. The remuneration package includes a basic salary of R40,000 plus a monthly incentive.

Qualifications

• Minimum 7 years of experience in Level 2 and 3 Support.
• Experience in handling escalations and troubleshooting complex issues.
• Ability to discuss Cloud Infrastructure Design at a granular level.

Skills

Cloud Infrastructure Design

Troubleshooting

Firewalling

Networking

Server Setup

Security

Stress Management

Job description

Senior IT Technician position available in Cape Town.

Senior IT Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design and Troubleshooting (7 years’ experience minimum).

Please take the time to really read this job spec. We know that most people are mindlessly cut and pasting as many submissions as they can, and that makes sense at most companies.

But Absolute Cloud Solutions is not most companies, the job is not most jobs; and the guy (or gal) who gets the job is not most people.

This position demands, and receives, respect for knowledge.

You understand that understanding the context matters big time; that trying to look up what to click will only solve the easy problems.

Deep understanding of the underlying technology, and a brave thirst to dive into and conquer a new technology you don’t already know, in order to solve the difficult inherited problems; that’s what we respect at Absolute!

In the interview you need to be able to intelligently discuss Cloud Infrastructure Design (and troubleshooting) at a granular level; including:

• Firewalling
• Networking
• Server Setup
• Security

Experience, in terms of years, is a 7-year minimum; including routinely handling escalations.

And finally, and probably more important than your technical knowledge; your character. You are:

• Curious
• Bravely intelligent
• Enjoy troubleshooting
• Can handle stress (happily), and the stress of others
• Able to bring a certain gravitas to a high-level meeting

Note: If you are still reading at this point; we need a cover letter explaining why you and this opportunity are a good match (which is how we can tell if you are still reading at this point!)

We derive a lot from your cover letter.

Please put some thought into it (And no AI generated cover letters please; we can tell the difference).

Remuneration Package:

• An experienced-dependant R40 000 basic
• Plus a realistic monthly incentive of another R20 000