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Job summary
A leading e-commerce platform in South Africa is seeking a Senior IT Specialist to manage IT operations across its office location. This role demands an experienced professional who can deliver technical support, oversee network management, and coordinate IT projects. Ideal candidates should possess a degree in IT or related field and have at least 5 years of experience. An important part of the role will be collaborating with the IT Manager to drive initiatives forward in a dynamic environment.
Qualifications
Minimum 5 years experience in IT roles.
Experience in team leadership is advantageous.
Strong knowledge of network protocols and hardware.
Responsibilities
Provide technical support for hardware and software issues.
Manage and prioritize help desk tickets effectively.
Oversee installation and maintenance of network hardware.
Skills
IT support
Network management
Problem-solving
Time management
Communication skills
Education
Degree in Information Technology, Computer Science, or related field
Certifications such as CompTIA A+, Network+
Tools
Network hardware (e.g. Unifi, MikroTik)
CCTV systems
Job description
A leading e-commerce platform in South Africa is seeking a Senior IT Specialist to manage IT operations across its office location. This role demands an experienced professional who can deliver technical support, oversee network management, and coordinate IT projects. Ideal candidates should possess a degree in IT or related field and have at least 5 years of experience. An important part of the role will be collaborating with the IT Manager to drive initiatives forward in a dynamic environment.