Senior Infrastructure Lead & Architect — Cape Town

Sataya; Wes-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Satāya, a Cape Town-based managed IT services provider, is seeking a senior technical lead to own the support and infrastructure. The role requires hands-on leadership of a six-engineer team, setting standards for client environments, handling escalations, and partnering with the CEO on architecture and roadmap.

The candidate will maintain the technology stack across networking, security, cloud and endpoints, reduce technical debt, and ensure secure, auditable baselines.

Qualifications

• Five+ years in a managed services environment with strong infrastructure background.
• Deep Microsoft 365 and Azure administration, security, and architecture.
• Strong networking skills including next-gen firewalls, VPNs and SD-WAN (Fortinet preferred).
• Working knowledge of RMM, endpoint management, EDR and monitoring platforms.
• Experience leading or mentoring engineers and taking full accountability for a team.
• Proven delivery of infrastructure projects on time and on budget.
• Ability to explain technical risk to clients and executives clearly.
• Degree in IT or related field; ITIL or project management certs are advantageous.

Responsibilities

• Define and maintain the standard technology stack across client environments (networking, security, cloud, endpoints).
• Partner with the CEO on solution design, infrastructure decisions and change approvals.
• Maintain an infrastructure roadmap for each managed client with current state, risks and next steps.
• Reduce technical debt and configuration drift to a secure baseline for clients.
• Act as senior escalation point for complex faults and drive permanent fixes.
• Ensure service levels and visibility of backlog, ticket quality and first-time resolution.
• Lead the team, with daily stand-ups and performance conversations; coach engineers to grow.

Skills

Team leadership

Microsoft 365 & Azure administration

Networking (Fortinet, VPNs, SD-WAN)

RMM / EDR / monitoring tools

Executive communication

Education

Degree in IT or related field

ITIL or project management certifications

Tools

Fortinet FortiGate

Microsoft 365

Azure

RMM/EDR platforms

Cloud monitoring tools

Job description

Satāya, a Cape Town-based managed IT services provider, is seeking a senior technical lead to own the support and infrastructure. The role requires hands-on leadership of a six-engineer team, setting standards for client environments, handling escalations, and partnering with the CEO on architecture and roadmap.

The candidate will maintain the technology stack across networking, security, cloud and endpoints, reduce technical debt, and ensure secure, auditable baselines.