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An established industry player is seeking a skilled professional to provide top-notch IT infrastructure support. This role involves managing Linux and Cloud environments, ensuring high availability and performance standards are met. You will be responsible for designing resilient systems, maintaining security protocols, and implementing infrastructure projects. The ideal candidate will have a strong background in Linux and Cloud management, along with excellent problem-solving skills and the ability to work effectively in a dynamic environment. Join a collaborative team where your contributions will have a direct impact on the company's success and innovation.
Role Description
This role is technical in nature and is responsible for providing high quality and timely IT infrastructure support to ensure the availability, stability and performance of the datacentres, cloud platforms and corporate systems.
Organisational Design
This position is part of the CIO department and reports to the regional Head of Cloud Infrastructure Management
Specific Role Responsibilities
Design: Ensure that Linux & Cloud environments are designed to best practice standards for resilience and availability to ensure the highest SLAs are maintained.
Availability: Ensure that uptime SLAs are met every month for systems that you are responsible for by managing and resolving issue logs; performing scheduled maintenance to minimise disruption.
Performance: Ensure that performance SLAs are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.
Information Security: Ensure that the Linux & Cloud environments are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required; implementing security controls and remediations; completing risk assessments and build guides for new and existing systems.
Business Continuity: Ensure that data on the Linux & Cloud environments is secure and backed up by ensuring that regular backups are made and are tested. Participate in yearly BCP & DR tests. Ensure that any new / modified build is in line with company requirements and departmental policy for resilience and availability. Documenting resilience and backup plans for all new /modified builds.
Training: Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
Project Work: Implement new projects to meet project timelines. Work in a matrix structure with multi-national teams.
Budget: Recommend changes that could reduce costs in your areas of responsibility.
Experience required