Senior Infrastructure Engineer

FNZ; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading financial technology provider in Johannesburg seeks an experienced IT Infrastructure Support professional. You will ensure high availability and performance of datacentres and corporate systems, monitor performance SLAs, and implement security measures. A degree and AIX administration skills are essential. This role offers significant opportunities for career advancement and financial rewards based on individual contributions.

Qualifications

• Degree qualified or equivalent industry certifications and experience.
• AIX operating system administration skills.
• Knowledge of automation scripting.

Responsibilities

• Ensure uptime SLAs are met every month for systems you are responsible for.
• Monitor system performance, capacity and growth, suggesting improvements.
• Ensure FNZ network and systems are secure by following policies.
• Document resilience and backup plans for all new builds.

Skills

AIX operating system administration

Automation scripting

Knowledge of latest server and storage technologies

Excellent communication skills

Superior problem-solving capabilities

Excellent time-management skills

Education

Degree qualified or equivalent industry certifications

Job description

Overview

Role Description

This role is technical in nature and is responsible for providing high quality and timely IT infrastructure support to ensure the availability, stability and performance of the FNZ datacentres, platforms and corporate systems.

Organisational Design

This position is part of the Infrastructure department and reports to the Infrastructure Head.

Team Responsibilities

The team are responsible for the administration and management of all development, UAT, pre-production, production and DR environments as well as internal corporate IT systems.

Values

• Availability – applications that are available when the users need them.
• Performance – applications that scale with user demand.
• Security – applications that are protected from unauthorised access and data loss.
• Reliability – applications that are fault tolerant with no single points of failure.
• Value for money – shared core infrastructure improves application delivery and reduces costs per application.
• Projects – new system delivery is high quality, on time and within budget.

Specific Role Responsibilities

Availability: Ensure that uptime SLAs are met every month for systems that you are responsible for by managing and resolving issue logs; performing scheduled maintenance to minimise disruption; managing third party support contracts where required to provide support levels.

Performance: Ensure that performance SLAs are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.

Information Security: Ensure that the FNZ network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.

Business Continuity: Ensure that FNZ-held data is secure and backed up by: ensuring that regular backups are made and tested; participating in yearly BCP & DR tests; ensuring that any new build is in line with company requirements and departmental policy for resilience and availability; documenting resilience and backup plans for all new builds.

Training: Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.

Project Work: Implement new projects to meet project timelines and deadlines.

Budget: Recommend changes to the IT manager that could reduce costs in your areas of responsibility.

Experience required

• Degree qualified or equivalent industry certifications and experience.
• AIX operating system administration skills.
• Knowledge of automation scripting.
• Keen interest in and knowledge of latest server and storage technologies
• Successfully implemented Infrastructure projects.
• Good team player with the ability to work independently and able to take initiative, drive change and new technologies and methodologies.
• Excellent communication skills, confident in dealing with internal and external clients.
• Passionate about providing an excellent service experience for our clients.
• Superior problem-solving capabilities.
• Able to work in a rapidly changing environment.
• Excellent time-management skills – ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent team communication skills, confident in dealing with internal and external clients.

About FNZ

FNZ is the market leading provider of technology and administration services to major financial institutions in the platform and wealth management sectors across the globe. We partner with life companies, banks, asset managers and discretionary wealth managers to enable them to develop and distribute financial products and services to their customers across all major distribution channels.

Opportunities

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.
• Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.
• We provide significant financial rewards for high performing individuals

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future.