Senior Implementation Consultant - ZA

nCino, Inc.; Johannesburg; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading cloud banking solutions company is seeking a skilled technical professional to manage system setups and configurations. This role involves troubleshooting and supporting clients to ensure a high-quality banking experience. Candidates must have significant experience with Salesforce, advanced problem-solving abilities, and a passion for delivering top-notch solutions in the financial sector.

Qualifications

• Minimum 5 years of related experience or 3 with Master's.
• Salesforce App Builder and Salesforce Administrator Certifications required.
• Experience with application architecture solutions and various data encryption methods.

Responsibilities

• Set up and install technical systems and applications for clients.
• Configure product features and recommend optimal solutions.
• Conduct nCino feature quality control and testing.

Skills

Salesforce declarative automation

Data integrity tools

Troubleshooting

Cross-team collaboration

Education

Bachelor’s degree

Master’s / Advanced degree

Tools

Salesforce

AutoRabit

Copado

Smartsheet

Jira

Job description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

Independently sets up and installs technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Senior member within team supporting clients with managing initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Troubleshoot client issues as they arise.

Essential Functions :

• Demonstrates advanced understanding of Salesforce declarative automation and data integrity tools used to configure and extend nCino
• Articulates a proposed solution for or against customization
• Configures product features and in the context of the end-user and relative level of effort (LOE)
• Understands and articulates challenges inherent in environment strategy and promotion
• Recommends optimal extensions around or to the nCino data model to the team
• Demonstrates adept troubleshooting ability using a combination of configuration review, debug logs, and Chrome tools
• Proposes solutions using Salesforce and nCino UX, and Security mechanisms to achieve requirements
• Conducts nCino feature quality control and testing
• Proficiently uses complimentary Salesforce tools
• Exhibits competent understanding of common integrations
• Displays understanding and use of DevOps
• Promote cross-team collaboration focused on delivering product configuration for the end-user
• Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.

Requirements :

• Typically requires a minimum of 5 years of related experience / proficiency with a Bachelor’s degree; or 3 years and a Master’s / Advanced degree; or equivalent work experience (as applicable).
• 4+ years architecture experience
• Salesforce App Builder and Salesforce Administrator Certifications
• Experience with the analysis, definition and implementation Solution, Information, Technical, Application Architecture based solutions
• Knowledge / Experience of various data encryption methods
• Passion to deliver the high quality solution to banking customers with an all-in commitment to what we do

Desired :

• Experience with AutoRabit, Copado, SFX
• Experience with Smartsheet, Jira
• Experience with the Loan Origination / Servicing Systems, Enterprise Architecture framework
• Position may require some travel

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