Senior HSSE Officer

The HR Company; Cape Town; On-site; ZAR 580 000 - 600 000; Full time

Job summary

An established industry player in Cape Town is looking for a Claims Advisor to manage a portfolio of complex claims. In this dynamic role, you will provide guidance to multiple stakeholders, ensuring compliance with local service standards while building effective relationships with clients and insurers. Your expertise in claims handling will be crucial as you prepare settlement documentation and monitor incoming funds. If you have a strong background in corporate claims and excellent communication skills, this opportunity is perfect for you to make a significant impact in the insurance sector.

Qualifications

• Minimum of 5 years Non-Motor corporate claims handling experience required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Manage complex claims and provide guidance to stakeholders.
• Communicate effectively with clients and insurers for updates.

Skills

Interpersonal Skills

Communication Skills

Claims Management

Stakeholder Management

Education

Diploma or University Degree

Job description

An Insurance Broker in Cape Town has an opportunity for a "Claims Advisor" to join their organisation. Salary : R580 000 - R600 000 CTC PA

POSITION INFO : Duties :

• Manage a portfolio of complex or significant value claims, or client transactions.
• Provide guidance to and manage multiple stakeholders in the management of complex claims
• Identify all potential policies and coverages, seek validation where necessary, and advice where uncertain or clarification required
• Promptly enter or update claims information into appropriate claims application(s) in compliance with any local service standards
• Distribute (report) new claim notifications, or updates, to all insurers for all policies or coverages
• Communicate with clients, colleagues, third parties or insurers for status updates, information requests, instructions or query resolution
• Provide support for procedural guidance to clients and facilitate information requests between insurers and clients
• Prepare settlement documentation and where appropriate facilitate collection of claims monies
• Monitor incoming (& outstanding) funds from insurers and other relevant parties (aggregates / floats / funds ) , prepare payment requisitions and where applicable to facilitate payment to client / beneficiary
• Adhere to compliance / regulatory requirements
• Build and maintain effective relationships with clients, colleagues, third parties or insurers
• Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
• Ensure all applicable claims applications, records and files are kept up to date at all times

Requirements :

• Diploma or university degree preferred (or equivalent experience)
• Minimum of 5 years Non-Motor corporate claims handling experience
• All Lines of Business experience
• Excellent interpersonal and communications skills