Senior HR & Talent Business Partner

Sabio Group; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading global customer experience provider in Cape Town is seeking a passionate Senior HR & Talent Business Partner. This role focuses on driving change and supporting talent acquisition, ensuring compliance with South African labor laws while partnering with global teams. With a strong emphasis on HR operations and data, the ideal candidate will facilitate performance management and employee engagement initiatives.

Benefits

Private health

LinkedIn Learning

Connectivity Allowance

Qualifications

• Strong HR knowledge gained in a multinational environment.
• Deep understanding of South African labour legislation.
• Experience in direct sourcing and recruitment strategy.

Responsibilities

• Act as HR contact for leaders, providing advice on workforce planning.
• Lead recruitment processes to meet headcount needs.
• Provide guidance on employment law and workplace policies.

Skills

Generalist HR knowledge

Understanding of South African labour legislation

Experience in Talent Acquisition

Analytical skills

Relationship building

Education

Bachelor’s degree in HR Management or related field

Tools

HRIS systems (e.g., Workday, Oracle HCM)

ATS platforms (e.g., LinkedIn Recruiter)

Microsoft Office 365

Job description

Overview

Department: People

Employment Type: Full Time

Location: Cape Town

Reporting To: Global Director of Talent and Organisational Development

Sabio Group is dedicated to fostering an environment where employees thrive. Since 1998, we have built a dynamic culture that is challenging and fun, driven by a team of ambitious and knowledgeable individuals who are passionate about leading the CX revolution. We work with some of the world’s largest organisations across industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we are committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us to help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic Senior HR & Talent Business Partner for South Africa. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. This role supports an international business unit within a fast-growing, global organisation, acting as a trusted advisor to senior leaders and managers, delivering strategic and operational people solutions that enable business performance, drive cultural alignment, and support talent growth across the region.

This role combines generalist HR expertise with a strong focus on Talent Acquisition to ensure the business unit attracts, develops, and retains exceptional people. The HRBP will partner with global and regional People & Talent teams to embed best-practice HR processes, ensure compliance with South African labour legislation, and contribute to the delivery of international people strategies adapted to local needs.

Key Responsibilities

• Business Partnering
• Act as the primary HR contact for leaders and managers in South Africa, providing expert advice on organisational design, workforce planning, performance management, and employee relations.
• Partner with global HR colleagues to implement people initiatives and ensure alignment with international frameworks while tailoring for local market needs.

• Talent Acquisition & Workforce Planning
• Lead end-to-end recruitment in partnership with hiring managers—sourcing, screening, selection, and onboarding—to meet headcount and capability needs.
• Develop and execute proactive talent pipelines to support future business growth.
• Drive employer branding initiatives in the South African market.

• Employee Relations & Compliance
• Provide guidance on South African employment law, workplace policies, and disciplinary matters, ensuring fair and consistent resolution aligned with local legislation.
• Maintain awareness of evolving labour law and ensure compliance across HR processes.

• Performance, Development & Engagement
• Support managers in embedding the performance management framework, providing coaching on objective setting, feedback, and talent reviews.
• Partner with Learning & Development teams to identify skill gaps and enable career development pathways.
• Support initiatives that enhance employee engagement, wellbeing, and diversity and inclusion.

• HR Operations & Data
• Manage HR processes and records in line with global standards and local requirements.
• Leverage HR systems and data analytics to provide insight and inform decision-making.
• Contribute to regional HR reporting and dashboards.

Skills Knowledge and Expertise

• Strong generalist HR knowledge, ideally gained in a multinational or international environment.
• Deep understanding of South African labour legislation and its practical application in a corporate setting.
• Demonstrated experience in Talent Acquisition (direct sourcing, employer branding, recruitment strategy).
• Ability to build strong relationships with leaders and employees across multiple geographies.
• Problem-solving and analytical skills with the ability to interpret HR data and present insights.
• Experience supporting organisational change and transformation projects.
• High cultural awareness, adaptability, and ability to work effectively in a matrixed global organisation.

Technologies

• HRIS systems (e.g., Iris Cascade, Workday, SuccessFactors, Oracle HCM, or similar).
• ATS and recruitment platforms (e.g., LinkedIn Recruiter, Pinpoint, Greenhouse, or similar).
• Microsoft Office 365 suite (Excel, PowerPoint, Teams, SharePoint).
• Familiarity with collaboration and productivity tools in global businesses.

Qualifications

• Bachelor’s degree (or equivalent) in Human Resources Management, Industrial Psychology, Business Administration, or related field.
• Postgraduate qualification in HR / Organisational Development (advantageous).

Certifications

• South African Board for People Practices (SABPP) professional registration – preferred.
• International HR or Talent certifications (e.g., CIPD, SHRM, LinkedIn Talent Solutions) – advantageous.

Benefits

This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

• Private health
• LinkedIn Learning
• Connectivity Allowance

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates. Sabio Group are unable to offer sponsorship on any roles advertised.