Senior Healthcare Services Consultant | Roodepoort

Findojobs South Africa; Gauteng; On-site; ZAR 300,000 - 600,000; Full time

Job summary

A leading company in healthcare services is seeking a Senior Healthcare Services Consultant to provide administrative support and manage team operations. The role involves inbound sales, onboarding schemes, and ensuring compliance while building strong client relationships through exceptional communication and organizational skills.

Qualifications

• 2 years' experience in administration and consulting role required.
• Strong attention to detail, proactive attitude, and high level of accuracy essential.
• Driver's license and own transport required.

Responsibilities

• Provide administrative support for the operational director.
• Manage projects and maintain client engagement files.
• Oversight of sales and training for the team.

Skills

Communication

Relationship-building

Attention to detail

Organization

Proactivity

Results-focus

Education

Matric (Grade 12)

Regulatory Exam (RE5)

CMS BR number

Tools

Excel

Job description

Senior Healthcare Services Consultant | Roodepoort

Only for registered members

Roodepoort

ZAR 300,000 - 600,000

Our client is looking for an individual to fill the role of a Senior Healthcare Services Consultant. This successful individual will provide administrative support for the operational director and the department.

Responsibilities:

• Inbound Sales – Pipedrive (B2C) – meet monthly target
• Onboarding of schemes
• Member benefits consultation – inbound and outbound
• Member profile analysis
• Process new business – submit application forms to the scheme
• Member inductions
• Year-end renewals
• Oversee and manage the team
• Campaign management and identify opportunities
• Investigate, resolve, and respond to internal and external client queries.
• Data entry and maintaining accurate client records onto our CRM system.
• Manage projects from start to end and be able to set priorities.
• Professional communication (written and verbal) and reporting skills to build and maintain strong client relationships.
• Ensuring that all standard documents, such as membership certificates, policy documents, mailers, benefit brochures, are issued timeously to clients.
• Suitable skills to work in a team environment.
• Adherence to service level agreements (Internal and external).
• Adherence to internal controls and procedures in place always.
• Support the director in sales, identify opportunities, and management of the team
• Compliance
• Maintain client engagement files with regards to all companies’ requirements.

Requirements:

• Matric (Grade 12 passed)
• Regulatory Exam (RE5) & CMS BR number
• 2 years’ experience in administration and a minimum of 2 years’ experience in a consulting role
• Excellent communication and relationship-building skills
• Proficient in Excel particularly VLOOKUP, will be advantageous
• Driver’s license and own transport a must.
• Strong attention to detail, proactive attitude, and high level of accuracy
• Reliable and punctual
• Strong ability to organize and prioritize
• Excellent communication skills both written and verbal
• Results-focused and displays energy when performing tasks
• Good working ethics (always committed and share knowledge)
• Ability to work independently
• Innovative and demonstrates initiative
• Ability to perform well under pressure and meet deadlines
• Inter-personally skilled
• Ability to collaborate and pull information together
• Following instruction and procedure

Our aim is to help you build a successful career with us.