Senior GoHighLevel Technical Support Specialist (Remote)

Cherry Assistant; South Africa; À distance; ZAR 156 240 - 279 000; Plein temps

Avantages offerts par ce poste

Competitive monthly pay R14 000 – R25 000

Performance-based growth opportunities

Collaborative team culture

Résumé du poste

A leading SaaS support company is looking for a Customer Technical Support professional in South Africa. This full-time remote role focuses on assisting users of a field-service SaaS platform. Ideal candidates should have hands-on experience with GoHighLevel. Responsibilities include user support via various channels, troubleshooting application issues, and maintaining customer documentation. The role offers competitive pay and opportunities for growth within a supportive team environment.

Qualifications

• 2+ years hands-on experience with GoHighLevel.
• Experience in technical customer support for web-based platforms.
• Ability to explain technical concepts to non-technical users.

Responsabilités

• Provide support to customers via email, chat, or ticketing systems.
• Troubleshoot application functionality, automations, and integrations.
• Guide users through account setup, configurations, and workflows.

Connaissances

GoHighLevel Knowledge

Technical Support Experience

Web Applications Proficiency

Clear Communication

Problem-Solving Skills

Outils

Zapier

Twilio

Stripe

Description du poste

A leading SaaS support company is looking for a Customer Technical Support professional in South Africa. This full-time remote role focuses on assisting users of a field-service SaaS platform. Ideal candidates should have hands-on experience with GoHighLevel. Responsibilities include user support via various channels, troubleshooting application issues, and maintaining customer documentation. The role offers competitive pay and opportunities for growth within a supportive team environment.