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Remuneration: market-related Location: Cape Town Job level: Senior Type: Permanent Reference: #BH-455 Company: Badger Holdings
Job Description
Senior Full-Stack Engineer (AI Products)
Location: George, Western Cape | On-site
AI agents aren't products until people can use them. That's where you come in.About The Role
- You'll turn powerful AI systems into real, usable products; the kind customers and teams rely on every day. At ARC AI, we're building intelligent agents that operate in a regulated insurance environment, and your role is to make them work in the real world.
- This means designing and building the interfaces, APIs, and product layer that sit between AI and people. You'll shape how users interact with AI: from chat interfaces and workflows to human-in-the-loop review systems that keep humans in control of agent decisions before they reach customers. Ensuring everything works smoothly, even when the AI doesn't.
- You'll own the full stack: frontend experiences that handle streaming responses and unpredictable outputs, backend services that connect AI to core systems, and the pipelines that ship it all into production.
- You'll also build the observability and feedback loops that help us continuously improve how these agents perform in production, not just in evaluation, but in the real product.
- This is a hands-on, high-ownership role where what you build is the product, seen and used by customers and leadership alike.
About you:
- You're an experienced full-stack engineer who has already shipped AI-powered products into production.
- You understand that building for AI is different. You've worked with non-deterministic systems, handled variable latency, and designed experiences that gracefully manage failure, partial responses, and uncertainty.
You're Confident Across The Stack
- Modern frontend frameworks (React or similar)
- Backend/API development (Node.js, Python, or similar)
- REST/GraphQL APIs at scale
- Secure, compliant data handling in regulated environments
- You've built systems where reliability, security, and control matter, including authentication, validation, and enforcing boundaries at the API layer (not relying on the model to behave).
- You're also comfortable owning the full lifecycle: from design and development to CI/CD and deployment.
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent practical experience demonstrating shipped production AI work
- 5+ years' experience in full-stack software engineering roles
- Demonstrated experience shipping user-facing AI or LLM-powered products into production environments
Bonus points:
We'd love to hear from you if you've also worked with:
- Conversational interfaces, Azure, or LLM observability tools
- Complex system integrations like CRM platforms
- Training or certifications in secure software development or data protection (e.g. GDPR/POPIA awareness)
Most importantly, you think like a product engineer. You care about how things work in production, not just how they're built.
Why Join Us
- You'll be part of a small, high-impact team building something from the ground up. There are no layers of separation, no handoffs to QA, DevOps, or external teams. You own what you build.
- Your work will directly shape how AI is experienced by real customers in a regulated environment. It's complex, meaningful, and visible.
- We're based in George, Western Cape, and this role is office-based, giving you the opportunity to collaborate closely, move quickly, and build as a team.
If you've built AI products that made it into users' hands and you're ready to take full ownership of what comes next, we'd like to hear from you.Posted on 05 Oct 19:32, Closing date 3 Nov