Senior Front House Floor Manager - Premium Restaurant

Lumina Personnel; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Join a premier restaurant in Johannesburg as a Senior Front House Floor Manager. You'll lead the front-of-house team, ensuring exceptional guest experiences in a luxury setting. With responsibilities ranging from team management to financial performance monitoring, this role is ideal for a passionate hospitality leader.

Qualifications

• 5-7+ years of front-of-house management experience.
• 2-3 years in a senior role at a high-end restaurant.
• Proficient in restaurant management software and POS systems.

Responsibilities

• Lead and motivate the front-of-house team.
• Ensure adherence to service standards and fine dining etiquette.
• Manage reservations and service flow.

Skills

Leadership

Communication

Organizational Skills

Interpersonal Relations

Education

Bachelor's degree in hospitality management

Bachelor's degree in business administration

Tools

Restaurant management software

Point-of-sale (POS) systems

Job description

Job Opportunity : Senior Front House Floor ManagerLocation : Northern Suburbs, JohannesburgSalary : R18, – R20, (negotiable)

Join our premier restaurant as a Senior Front House Floor Manager, where you'll be integral in delivering exceptional guest experiences in a luxury hospitality setting.

Key Responsibilities :

Lead and motivate the front-of-house team, overseeing hiring, training, and performance management.

Ensure adherence to service standards and fine dining etiquette while enhancing guest experiences.

Manage reservations, seating arrangements, and service flow with strong organizational skills.

Handle guest complaints professionally, maintaining exceptional communication and interpersonal relations.

Coordinate special events and private dining experiences with attention to detail and planning skills.

Monitor financial performance, including budgeting and revenue tracking, while controlling expenses.

Ensure compliance with health and safety regulations in front-of-house operations.

Minimum Requirements :

Bachelor's degree in hospitality management, business administration, or a related field (preferred).

5-7+ years of front-of-house management experience, including 2-3 years in a senior role at a high-end restaurant or luxury setting.

Proficiency in restaurant management software and point-of-sale (POS) systems.

If you're a passionate hospitality leader ready to create memorable experiences, Apply Now and join our esteemed team!