Senior Field Technician

Headhunters; KwaZulu-Natal; On-site; ZAR 150,000 - 200,000; Full time

Job summary

A manufacturing and installation company seeks a skilled Senior Field Service Technician in Durban. The role encompasses conducting site assessments, performing repairs and maintenance, and ensuring quality control of installations. Candidates must have a minimum of 3 years' experience, relevant educational qualifications, and a valid driver's license. This position ensures operational excellence and client satisfaction.

Qualifications

• Minimum of 3 years' experience as a Junior Field Technician.
• Experience in a technical, electrical, or industrial environment.
• Working at Heights certification is essential.

Responsibilities

• Conduct site assessments and inspections.
• Perform repairs and maintenance on doors and docking systems.
• Enforce quality control standards on installations.

Skills

Proficient with hand tools and power tools

Ability to perform welding tasks

Comfortable working at heights

Conducting site inspections

Customer service

Education

Grade 12 with English and Mathematics or equivalent Technical Trade Certificate

Valid South African Driver’s License

Tools

Welding equipment

Scaffolding tools

Measurement tools

Job description

Our client in the Manufacturing and Installation of industrial doors sector, is currently looking to employ a Senior Field Service Technician based in Durban.

A wonderful career opportunity awaits you!

Requirements:

• Grade 12 with English and Mathematics, or an equivalent Technical Trade Certificate (Welder).
• Valid South African Driver’s License.
• Proficient with hand tools and power tools
• Ability to perform welding tasks.
• Working at Heights certification (essential).
• Comfortable working at heights.
• Scaffolding erection and inspection certification.
• Minimum of 3 years' experience as a Junior Field Technician or Minimum of 3 years’ experience in a technical, electrical, or industrial environment.

Responsibilities and expectations but not limited to:

Site Assessment and Preparation:

• Conduct site inspections to determine readiness for installations.
• Assess site requirements including power supply, steelwork, accessibility and tools.
• Take accurate on-site measurements for upcoming installations.
• Compile comprehensive “installation packs” with all necessary tools, parts and accessories.
• Ensure compliance with customer Occupational Health and Safety requirements.
• Attend and arrange OHS inductions for team members.
• Prepare detailed risk assessments for each installation site.
• Maintain operational efficiency by ensuring correct tools and preparation.
• Execute accurate and timely installation of all products.
• Ensure that the assigned installation is completed in good time to achieve excellent customer service.
• Provide feedback to management on team efficiency and any site-related issues.
• Take full responsibility for each assigned installation from start to finish.

Repairs and Maintenance:

• Conduct site visits to assess repair and maintenance needs.
• Perform fault-finding on breakdowns.
• Repair, service and maintain all mechanical and electrical components of doors and docking systems.
• Complete jobs correctly on the first visit to avoid delays or call-backs.

Quality Control and Commissioning:

• Enforce strict quality control standards on all installations.
• Ensure adherence to the company's process and product quality standards.
• Professionally hand over completed installations to clients.
• Ensure all handover documentation is provided and acknowledged (manuals, certificates, warranties).

Technical Knowledge and Problem Solving.

Work Environment and Equipment:

• Keep all tools and machinery in good working condition; report any damage or losses.
• Perform monthly vehicle checks using checklists to ensure tool inventory, cleanliness and roadworthiness.
• Maintain clean, tidy, and safe working conditions at all times.
• Inspect and maintain safety clothing and PPE monthly; replace or repair as needed.
• Uphold full compliance with safety protocols.

Customer Service.

Team Support and Collaboration.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

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