Senior Executive Assistant

World Bank Group; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

The World Bank Group is seeking a highly skilled Administrative Assistant to provide comprehensive support to the Director in Johannesburg. This role involves ensuring efficient office operations, managing communications, and assisting with project management while maintaining a high level of confidentiality. The ideal candidate must demonstrate professionalism, resourcefulness, and strong interpersonal skills, with a commitment to the World Bank's mission.

Qualifications

• Minimum 5 years of relevant experience in a similar role.
• Advanced knowledge of office productivity tools required.
• Excellent communication skills, both written and oral.

Responsibilities

• Provide high-level administrative support to the Director.
• Coordinate Director's scheduling and travel arrangements.
• Manage communication with all members of the Front Office.

Skills

Communication

Interpersonal skills

Resourcefulness

Discretion

Team collaboration

Education

Bachelor’s degree

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

Job Location : Gauteng, Johannesburg Deadline : June 28, 2025 Quick Recommended Links

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Duties and Accountabilities :

• Provide high-level administrative and organizational support to the Director
• Effectively communicate with all members of the Front Office to ensure coordination of efforts and efficiency
• Coordinate the Director's calendar, schedule and travel arrangements; Make sure the Director is fully prepared for each meeting / presentation / event
• Maintain a strong overview of the Department’s work program, ensuring timely delivery of tasks / actions needed by the Director and the management team. Help ensure that the Director action list is consistently current
• Provide quality control by monitoring documents for accuracy, ensuring adherence to unit and Bank guidelines and procedures, and assisting in editing, formatting, and production of documents and correspondence
• Proactively handle incoming emails. Delegating these to the relevant staff members and following up to make sure that they are handled on time. Independently prepare answers to queries
• Follow up to ensure that management decisions and assignments are properly carried out
• File, retrieve and track information for the Director's office
• Manage special departmental projects and other ad hoc duties as assigned by the Director toward the attainment of departmental goals
• Act as a liaison for the Director with external clients, Department's management team, HQ colleagues, including senior management, other Directors, and Executive Directors - handling sensitive matters with finesse and discretion

Selection Criteria

• Bachelor’s degree with minimum 5 years of relevant experience
• Advanced knowledge of office productivity tools (including MS Office, Excel, PowerPoint, Outlook)
• Excellent communication skills – written and oral in English
• Demonstrated maturity, discretion and good judgement; absolute integrity in handling confidential information
• Outstanding interpersonal skills and the ability to interact effectively with a range of contacts both internal and external.
• Ability to handle complexity and ambiguity, to prioritize and multitask and to handle a diverse range of situations with tact and diplomacy
• Proven ability to work effectively in a team oriented, multi-cultural environment, and function as an effective team member in various groups
• High degree of resourcefulness with the ability to anticipate and solve problems and demonstrated willingness to go the extra mile
• Ability to influence others, excellent team building, collaboration and partnering skills. Demonstrated ability to coach and mentor support staff is an advantage
• Highly developed personal integrity, strong values and personal ethics, role modeling tact and discretion
• Passion, drive and commitment to the World Bank's development agenda and mission and ability to inspire.