Key Responsibilities:
- Has awareness of the prescribed Microsoft Dynamics implementation methodology understands how the development and related testing activities fit into the overall customer engagement lifecycle.
- Assist and support every aspect of the solution implementation from analyzing the customer's business requirements to configuring the Microsoft Dynamics application to meet the customer's needs.
- Collaborates and engage with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
- Has knowledge of the Microsoft Dynamics application and evaluates the customer's business processes against the standard Microsoft Dynamics functionality.
- Assist with documenting the business requirements which express what actions a solution must take and what outcome is expected.
- Assist and support configuration and customization of the Microsoft Dynamics application to achieve the customer's business requirements.
- If modifications/customizations are required, either to processes or to the Microsoft Dynamics application, the Application Consultant facilitates the customer's decision-making process and develops the functional design document that will drive the development process.
- Assist on Help Desk when required.
- Participate in the preparation of User Training material.
- Assist and support User Training.
- Assist with Analyses and understand business problems.
- Assist with Model data and processes; · Support and assist with workshops and training sessions.
- Support with system and user acceptance testing.
- Shadow and observe senior to gather requirements on becoming a process owner; · Process owner within the relevant focus area i.e. Finance, Supply Chain, Environment, Production and Demand under supervision.
- Support and observe senior staff on assignments.
- Preparation of material for user training.
- Conduct user training and support and facilitate workshops in a focus area and specific modules.
- Take ownership on projects and fulfil the lead function on projects.
- Demonstrate a thorough understanding of the focus area and the different components as well as how these components link to the whole process.
- Obtain in-depth knowledge within focus area and relevant modules.
- Escalate any issues timeously and clearly.
- Ensure discrete handling of all business information, particularly where confidential information is concerned.
- Stakeholder management.
- Travel locally, as required, to conduct the company's business.
Minimum Requirements:
- Matric - Essential
- National Diploma: Information Technology
- Must have Microsoft Certification (Dynamics 365 Finance & Operations)
Non - Negotiables:
- Must have 8+ years' experience in a Microsoft Consulting environment - preferably focused in Finance.
- Must have business analysis - ability to analyze user requirements and apply to solutions according to specifications.
- Relevant MS Technology Front End / Dashboarding Tools.
Desired Skills:
- D365
- F&O
- Business Analysis
- Implementation
Desired Qualification Level: