Senior Dispatcher - Transportation

Placements24; Pretoria; Hybride; ZAR 420 000 - 540 000; Plein temps

Avantages offerts par ce poste

Fully remote

Health insurance

Career growth opportunities

Competitive salary

Flexible schedule

Résumé du poste

Placements24 is seeking a highly experienced Senior Dispatcher to manage transportation operations remotely. You will optimize routes, assign drivers, manage schedules and respond to changes and emergencies, ensuring safety and reliability across the network.

The role emphasizes strong logistics knowledge, excellent communication, and the ability to make quick, effective decisions in a remote setting. A proactive mindset and leadership skills are essential for success in this fully remote

Qualifications

• Minimum proven experience as a Dispatcher, preferably in a senior/lead role.
• Strong knowledge of dispatch software and GPS tracking systems.
• Solid understanding of logistics, route planning and fleet management.
• Excellent communication, negotiation and problem-solving skills.
• Ability to make quick, effective decisions under pressure.
• Experience working effectively in a remote setting.

Responsabilités

• Oversee daily dispatch operations for a fleet of vehicles.
• Assign drivers and vehicles to routes and delivery schedules.
• Monitor driver activities and vehicle locations in real-time.
• Optimize routes for efficiency, fuel economy, and timeliness.
• Respond to operational changes, emergencies and customer needs promptly.
• Communicate with drivers, customers and internal teams.
• Ensure compliance with transport regulations and safety policies.
• Maintain dispatch records, logs and confirmations.
• Train and mentor junior dispatchers as needed.
• Analyze dispatch data to identify trends and improvements.

Connaissances

Dispatcher leadership

Route optimization

GPS tracking

Logistics knowledge

Remote work

Formation

High school diploma

Logistics degree (plus)

Outils

Dispatch software

Description du poste

About the Role

Our client is seeking a highly experienced and proactive Senior Dispatcher to manage transportation operations remotely. This is a fully remote role, allowing you to leverage your dispatching expertise from any location while ensuring the seamless coordination of our fleet. You will be responsible for optimizing routes, assigning drivers, managing schedules, and responding effectively to operational changes and emergencies. The ideal candidate possesses a deep understanding of logistics, excellent communication skills, and the ability to make critical decisions under pressure. You will play a vital role in ensuring the efficiency, safety, and reliability of our transportation services. Join a forward-thinking company that values talent and embraces remote work to achieve operational excellence across its network.

Key Responsibilities

• Oversee and manage daily dispatch operations for a fleet of vehicles.
• Assign drivers and vehicles to specific routes and delivery schedules.
• Monitor driver activities and vehicle locations in real-time using dispatch software.
• Optimize routes for efficiency, fuel economy, and timely deliveries.
• Respond promptly to operational changes, emergencies, and customer needs.
• Communicate effectively with drivers, customers, and internal teams.
• Ensure compliance with transportation regulations, safety protocols, and company policies.
• Maintain accurate records of dispatch activities, including driver logs and delivery confirmations.
• Train and mentor junior dispatchers as needed.
• Analyze dispatch data to identify trends and areas for operational improvement.

Requirements

• Proven experience as a Dispatcher, preferably in a senior or lead role within the transportation industry.
• In-depth knowledge of dispatching software and GPS tracking systems.
• Strong understanding of logistics, route planning, and fleet management principles.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to make quick, effective decisions in high-pressure situations.
• Proficiency in using computers and various software applications.
• Demonstrated experience working effectively in a remote setting.
• Strong organizational skills and attention to detail.
• A commitment to safety and compliance.
• High school diploma or equivalent; further education in logistics or a related field is a plus.

Benefits

• Fully remote position offering excellent work-life balance.
• Competitive salary and performance incentives.
• Comprehensive benefits package including health insurance.
• Opportunities for professional growth and career advancement.
• Be part of an innovative and expanding logistics company.
• Contribute to the efficiency of national transportation networks.