Senior Digital Solutions Analyst

Boardroom Appointments; Centurion; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Boardroom Appointments seeks a Senior Digital Solutions Analyst to lead analysis and strategic planning of digital platforms. You will drive lifecycle development from concept to implementation, aligning with organizational goals and IT best practices.

You will act as a trusted advisor to cross-functional teams, map processes to new or existing functionality, and identify improvements to create efficient, measurable solutions for customer-facing platforms.

Qualifications

• ITIL V4 Foundation or higher (an advantage).
• Experience in System Development Life Cycle (SDLC) including business process analysis, requirements gathering, solution design and development, vendor management, systems integrations and strong business understanding.
• Experience of financial concepts and practices.
• Experience in the company business model.
• Business process knowledge including the ability to document these processes.
• Strong team lead / management background.
• Strong MS Office skills.
• Sound knowledge of the industry.
• Demonstrated skill in managing the development of optimal business systems.
• Ability to communicate concepts concisely and eloquently to management and cross-functional teams, verbally, in writing, and through visuals.
• Knowledge of new technologies and ability to stay updated and make recommendations.
• Ability to prioritise and execute tasks in high-pressure environments for self and teams.
• Excellent ability to direct staff in integrating IT services with business deliverables.
• Excellent experience of IT disciplines: design, development, implementation, integrations, QA, operations, user support.
• Excellent experience in multi-vendor environment management.
• Excellent experience in consulting and influencing stakeholders.
• Knowledge of out-of-the-box features for creating webpages, forms, workflows, and more.

Responsibilities

• This senior-level position involves leading the analysis and strategic planning of digital solutions, collaborating with cross-functional teams, and driving successful project execution.
• The Senior Digital Solutions Analyst oversees the entire lifecycle of digital platform development, from conceptualization to implementation, ensuring alignment with goals and best practices.
• Be a trusted advisor in best-practice processes and solutions for the company's customer-facing Digital Solution.
• Analyze processes and map them to existing or new functionality.
• Identify process improvements, introduce new solutions to drive efficiencies, elicit customer requirements, and design effective solutions.
• Assist the development team by testing the relevant platform to ensure alignment with customer processes and requirements.

Job description

About the job Senior Digital Solutions Analyst

• ITIL V4 Foundation or higher (an advantage)
• Experience in System Development Life Cycle ie business process analysis, requirements gathering, solution design and development, vendor management, systems integrations and a strong business understanding
• Experience of financial concepts and practices
• Experience in the company business model
• Business process knowledge including the ability to document these processes.
• Strong Team Lead / Management background important
• Strong MS Office
• Sound knowledge of the industry
• Demonstrated skill in managing the development of optimal business systems.
• Ability to communicate concepts in a concise and eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
• Knowledge of new technologies (in relevant field) and maintain and stay abreast of updates and changes and make the appropriate recommendations
• Ability to effectively prioritise and execute tasks in a high-pressure environment for self and teams
• Excellent ability and knowledge to direct staff in integrating information technology services with the work requirements and deliverables as determined by IT and business
• Excellent experience of informational technology disciplines, e.g., system design, development, implementation, software applications and integrations, production operations, quality assurance and systems management, user support principles and practices, eg Software Development Life Cycle
• Excellent experience in optimal management of a multi-vendor environment
• Excellent experience in consulting and influencing stakeholders as and when required
• Knowledge of Out of the box features for creating webpages, forms, workflows and more are a must.
• Business process knowledge including the ability to document these processes

Responsibilities:

• This senior-level position involves leading the analysis and strategic planning of digital solutions, collaborating with cross-functional teams, and driving the successful execution of projects.
• The Senior Digital Solutions Analyst is responsible for overseeing the entire lifecycle of digital platform development, from conceptualization to implementation, ensuring alignment with organizational goals and industry best practices.
• Be a trusted advisor in best practise processes and solutions for the company'scustomer-facing Digital Solution.
• To analyse processes and map them to existing or new functionality.
• Be actively involved in identifying process improvements, introducing new solutions to simplify and/or introduce efficiencies, elicit customer requirements, and design effective solutions to meet the customers requirements.
• Assist the development team by testing the relevant platform in order to ensure alignment with the customer processes and customer requirements.