Senior Digital Commerce Merchandising Specialist

The Shoprite Group of Companies; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail group in South Africa is seeking a Merchandising Specialist to optimise their online product assortment and enhance customer experience. This role requires a strong analytical background, strategic merchandising skills, and the ability to collaborate across teams to drive conversion and engagement. Join a fast-paced, innovative environment where you can make a meaningful impact.

Qualifications

• Experience in data-driven setting with focus on customer journey optimization.
• Strong analytical skills to assess product performance.
• Ability to develop engaging content aligned with brand objectives.

Responsibilities

• Optimise the online product assortment and enhance product visibility.
• Drive conversion through strategic merchandising and data-driven analysis.
• Collaborate across systems and teams to ensure seamless customer experience.

Skills

Data analysis

Strategic merchandising

Project execution

Job description

Join us and be part of a start-up style initiative within OK Franchise, launching a new service offering. You’ll be joining at a critical early phase, helping to shape and establish the operational framework in a fast-moving, high-impact environment. The role requires a candidate that will hit the ground running, bring clarity to evolving processes & systems, and drive progress with confidence and initiative. As the operation evolves, the focus will shift to maintaining and optimising a stable business rhythm which will be instrumental in defining its long-term success. If you're energised by innovation, thrive in dynamic settings, and are ready to make a meaningful impact, we’d love to connect.

As our Merchandising Specialist, you will be responsible for optimising the online product assortment, ensuring a seamless and data-driven customer journey, and driving conversion through strategic merchandising. This role focuses on enhancing product visibility and appeal through data-driven analysis of product performance and customer behaviour, while also developing engaging content that aligns with brand objectives. This role plays a pivotal role in driving the performance of an on-demand digital retail platform. The role blends advanced merchandising strategy, data analytics, and cross-functional project execution to ensure a seamless, high-converting customer experience. The role will work across systems, teams, and data layers in a fast-paced, tech-enabled retail environment.