We are looking for a diligent and detail-oriented individual to oversee and support our Data Integrity Control team. This role combines operational oversight with strategic compliance responsibilities.You'll be responsible for ensuring data integrity, client onboarding (specifically within a KYC capacity), and document control, while also taking the lead in driving our internal risk policy and onboarding standards.
Key Responsibilities
Team Support
- Lead and support a high-performing Data Integrity Controller team, ensuring clarity of roles, consistency of standards, and accountability in daily operations.
- Design and drive team development initiatives, including individual growth plans and structured feedback cycles.
- Facilitate employee onboarding, cross-training, and skills development across the team, with a particular focus on the organisation’s Risk Management and Compliance Programme (RMCP) processes and policies.
- Deliver regular team training to ensure consistent understanding and application of compliance procedures, data standards, and documentation protocols.
- Set and monitor clear performance goals, quality metrics, and productivity targets aligned with business and compliance objectives.
- Conduct regular performance reviews and provide coaching to support continuous improvement and staff engagement.
- Champion a culture of accountability, collaboration, and integrity.
Core Functional Oversight
- Oversee client onboarding processes, ensuring accurate client verification (KYC) and alignment with internal and regulatory standards.
- Monitor data quality control and lead resolution of any discrepancies or issues.
- Ensure efficient and compliant maintenance of client records and personal data across platforms.
- Supervise accurate and secure account creation and system access setup.
- Review and guide the team on data compilation, reconciliation, and analysis with a focus on accuracy and efficiency.
Required Skills and Experience
- Proven experience in a compliance, operations, or financial crime role, with at least 2 years in a similar position, is advantageous.
- Adequate understanding of AML regulations, client due diligence (CDD), and KYC requirements.
- Knowledge and/or previous experience in risk and compliance management is advantageous.
- Experience managing teams, coaching individuals, and creating a culture of high performance and continuous learning.
- Excellent attention to detail, data accuracy, and confidentiality.
- Strong communication skills, especially in compliance, training, and regulatory contexts.
- Tech-savvy with comfort in working across multiple internal systems and platforms.