Senior CRM Project Manager

Sabenza IT & Recruitment; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading recruitment firm is seeking a Senior CRM Project Manager for a high-impact contract role in Johannesburg. The ideal candidate will have over 7 years of experience in Project Management with a strong CRM focus, leveraging customer insights to drive targeted campaign strategies. This role requires immediate availability and offers competitive compensation. APPLY NOW to join a dynamic team in the financial sector.

Qualifications

• 7 years in Project Management with a strong CRM focus.
• Proven experience in campaigning to customers, customer engagement, and customer insights.
• Background in financial services or enterprise-scale projects preferred.

Responsibilities

• Lead the end-to-end delivery of CRM initiatives across business units.
• Integrate customer insight analytics into CRM strategy and execution.
• Collaborate with marketing data and IT teams to build targeted customer campaigns.
• Ensure CRM solutions meet both technical and customer engagement objectives.
• Drive adoption and continuous improvement of CRM tools and processes.

Skills

Business Development

Project Management Methodology

Project / Program Management

PMBOK

Waterfall

Construction Management

Project Management

Project Management Software

Microsoft Project

Budgeting

Contracts

Education

Tertiary Qualification

Job description

Contract Opportunity: Senior CRM Project Manager

Overview

We are currently recruiting a Senior CRM Project Manager for a high-impact contract role at in the financial institutions. This role is urgent with the incumbent exiting in 2 weeks we re looking for someone who can hit the ground running.

We're seeking a seasoned CRM Project Manager who goes beyond traditional CRM delivery. This role is not just about single customer view solutions; it demands someone who can leverage customer insights and drive targeted campaign strategies to enhance customer engagement and value.

Responsibilities

• Lead the end-to-end delivery of CRM initiatives across business units
• Integrate customer insight analytics into CRM strategy and execution
• Collaborate with marketing data and IT teams to build targeted customer campaigns
• Ensure CRM solutions meet both technical and customer engagement objectives
• Drive adoption and continuous improvement of CRM tools and processes

Ideal Candidate Profile

• 7 years in Project Management with a strong CRM focus
• Proven experience in campaigning to customers, customer engagement, and customer insights
• Background in financial services or enterprise-scale projects (preferred)
• Able to start within 1-2 weeks

APPLY NOW

If you re ready for your next senior contract challenge, send your CV to

Education

Tertiary Qualification

Key Skills

• Business Development
• Project Management Methodology
• Project / Program Management
• PMBOK
• Waterfall
• Construction Management
• Project Management
• Project Management Software
• Microsoft Project
• Budgeting
• Contracts

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1
• Monthly Salary: 1 - 1