Senior Corporate Consultant Emergency /After Hours, JHB

Cullinan Holdings Ltd; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player in travel services is seeking an Emergency / After-Hours Senior Consultant to enhance their after-hours facility. The ideal candidate will possess over five years of experience in corporate travel, showcasing exceptional customer service and problem-solving skills. This role demands proficiency in travel management systems like Amadeus and Quicktrav, alongside strong time management and communication abilities. The company values respect and teamwork, making it essential for the consultant to work independently while adhering to high standards. Join a dynamic team that prioritizes client satisfaction and operational excellence in the travel sector.

Qualifications

• 5+ years of experience in a corporate travel environment.
• Proficiency in Amadeus, Quicktrav, and Galileo systems.

Responsibilities

• Provide after-hours support to clients and resolve urgent matters.
• Manage time effectively and deliver expertise to travelers.

Skills

Customer Service Skills

Time Management

Problem Solving

Attention to Detail

Communication Skills

Education

5+ years in Corporate Travel

Tools

Amadeus

Quicktrav

Galileo

MS Office Applications (Excel, Outlook)

Job description

Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.

Important Criteria

• Are you able to manage your time, together with delivering expertise to travellers?
• Are you process driven?
• Respectful to clients, colleagues and suppliers as well
• Adhering to our company values.
• Able to work well under pressure.
• Able to resolve urgent matters and offer alternative solutions timeously.
• Are you able to work independently?
• Previous experience in after-hours is essential.
  
  

Requirements

• Minimum 5 years in corporate travel environment
• Online proficiency and experience
• Working knowledge of Excel and other MS Office Applications - Outlook
• Proficiency in Amadeus, Quicktrav & Galileo
• Good geographical knowledge
• Sound knowledge of fares and rules for both domestic and international travel
• Ability to meet deadlines, targets, and attention to detail critical.
• Good communication skills and a team player.
  
  

Benefits

Salary: Negotiable based on previous experience

Availability: To be discussed in the Interview