Senior Corporate Consultant Emergency / After Hours, JHB

Cullinan Holdings; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading travel management company is seeking an Emergency / After-Hours Senior Consultant based in South Africa, Gauteng. The ideal candidate will have at least 5 years of experience in the corporate travel environment and a strong background in client servicing. Responsibilities include managing after-hours inquiries and resolving urgent travel matters while maintaining exceptional customer service. Proficiency in Amadeus, Quicktrav, and Galileo is required, alongside MS Office skills. Negotiable salary based on experience.

Qualifications

• Minimum 5 years in corporate travel environment.
• Experience in after-hours client servicing.
• Online proficiency required.

Responsibilities

• Manage after-hours facility and client queries.
• Resolve urgent travel matters and offer solutions.
• Adhere to company values while servicing clients.

Skills

Client servicing

Customer service skills

Ability to work under pressure

Attention to detail

Time management

Good communication skills

Team player

Tools

Amadeus

Quicktrav

Galileo

Excel

MS Office Applications

Job description

Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant , who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.

Important Criteria

• Are you able to manage your time, together with delivering expertise to travellers?
• Are you process driven?
• Respectful to clients, colleagues and suppliers as well
• Adhering to our company values.
• Able to work well under pressure.
• Able to resolve urgent matters and offer alternative solutions timeously.
• Are you able to work independently?
• Previous experience in after-hours is essential.

Requirements

• Minimum 5 years in corporate travel environment
• Online proficiency and experience
• Working knowledge of Excel and other MS Office Applications - Outlook
• Proficiency in Amadeus, Quicktrav & Galileo
• Good geographical knowledge
• Sound knowledge of fares and rules for both domestic and international travel
• Ability to meet deadlines, targets, and attention to detail critical.
• Good communication skills and a team player.

Benefits

Salary : Negotiable based on previous experience

Availability : To be discussed in the Interview