Senior Coordinator: Marketing TFG Money

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A diversified retail portfolio is seeking a Marketing Manager to drive brand presence and execute communication plans. The candidate should have over 5 years of experience in marketing, particularly within retail or financial services. Strong skills in project management and strategic planning are essential. This role offers the opportunity to be part of a dynamic work environment with growth opportunities in South Africa, Wes-Kaap.

Qualifications

• 5+ years of experience in a similar role.
• CRM and data-driven marketing knowledge.
• Experience in retail or financial services is beneficial.

Responsibilities

• Strengthen TFG Money’s brand presence in-store and online.
• Execute TFG Money's communication plan in line with the overall strategy.
• Manage deliverables of stakeholders such as campaign and data teams.
• Collaborate with brands for marketing collateral production.
• Support the building of emails and landing pages for campaigns.
• Manage website content and featured campaigns.

Skills

Strategic thinking and planning

Project management

Relationship management

Excellent communication skills

Problem-solving and decision-making abilities

Attention to detail and high organization skills

Adaptability and initiative

Analytical skills

Education

Degree or qualification in a related field (Marketing, BCom, BSc)

Job description

Key Responsibilities

• Strengthen TFG Money’s brand presence in-store and online, while driving account activation and growth strategies with internal TFG brands and enablers, including operations and store teams.
• Ensure that TFG Money's communication plan is executed in line with the overall strategy and budget, including delivery, tracking, reporting, and campaign improvement.
• Manage deliverables of stakeholders such as campaign and data teams, BI analytics, learning and development, external suppliers, and agencies to ensure all elements are briefed, content is considered, and messaging is delivered across touchpoints (SMS, email, social media, paid advertising, web updates, statements).
• Collaborate with brands to brief and manage quoting, production, and delivery of credit marketing collateral to stores.
• Support the building, testing, and execution of emails and landing pages for SMS campaigns.
• Manage website content and featured campaigns.
• Develop and deploy change management content, campaign launch instructions, and manage credit product updates and training for store, operational, and customer service teams.
• Assist in managing customer queries and escalating complaints related to marketing campaigns and vouchers.
• Support the team and division on strategic projects as they arise.

Qualifications and Experience

• Degree or qualification in a related field (Marketing, BCom, BSc).
• CRM and data-driven marketing knowledge.
• 5+ years of experience in a similar role.
• Experience in retail or financial services is beneficial.

Skills

• Strategic thinking and planning.
• Project management.
• Relationship management.
• Excellent communication skills.
• Problem-solving and decision-making abilities.
• Attention to detail and high organization skills.
• Adaptability and initiative.
• Analytical skills.

Behaviours

• Effective teamwork to achieve shared goals.
• Respect and appreciation for diverse values, beliefs, and perspectives.
• Ability to adjust behaviour, approach, and decisions based on the situation.
• Developing plans and prioritizing initiatives aligned with organizational goals.
• Assessing and improving work process efficiency and quality.
• Interpreting and simplifying complex information for problem resolution.
• Accountability for personal and team performance.
• Setting ambitious goals and focused actions for measurable results.

Note: Preference given to candidates from designated groups per the Employment Equity Act.

About Us

Our people are our greatest asset. TFG is a diversified retail portfolio of 34 brands that inspire customers to live their best lives. Our vision is to create remarkable omnichannel experiences. TFG offers a dynamic work environment with ample growth opportunities. Join us to make an industry-wide impact and be part of a purpose-led business. We are the designers, makers, shakers, and behind-the-scenes teams. Are you with us?