Senior Controller

eThekwini Municipality; Durban; On-site; ZAR 300,000 - 450,000; Full time

Job summary

eThekwini Municipality is seeking a supervisor for credit management in municipal services. The ideal candidate will oversee payment disputes and manage accounts to ensure compliance. Responsibilities include authorizing transactions, preparing reports, and addressing complex queries, requiring a strong educational background and ethical standards.

Qualifications

• Possess a Diploma (NQF Level 6) or equivalent in Finance.
• Detail-oriented with strong ethical standards.
• Experience in managing accounting processes.

Responsibilities

• Supervise the work process flow and staff.
• Authorize transactions and manage account inquiries.
• Review security held for business accounts.

Skills

Attention to detail

Professionalism

Organizational awareness

Technology use

Education

Diploma (NQF Level 6) or equivalent in Finance

Job description

To supervise, on behalf of various service providers within eThekwini Municipality, the credit situation regarding outstanding payments of consumer accounts for municipal services rendered.

Key Responsibility Areas

1. Supervise the work process flow and staff.
2. Refer unresolved disputes on accounts to relevant departments.
3. Participate in team-based problem solving.
4. Authorize transactions such as non-action of printed disconnections, re-connections, adjustments, "Arrangements to Pay" vouchers, and name changes on accounts.
5. Prepare and interpret reports and statistics.
6. Address queries of a more complex nature.
7. Motivate system changes and improvements.
8. Authorize the removal of red-listed debtors from the Credit Bureau database.
9. Attend court proceedings to provide evidence.
10. Provide legal departments with details for defended matters.
11. Scrutinize all suspended accounts to collect debts from previous owners.
12. Review applications for extended payment periods for overdue accounts.
13. Obtain personal sureties or guarantees from directors, members, or owners of businesses to ensure debts are covered.
14. Monitor the review of security held for all business accounts.
15. Submit all applications exceeding stipulated amounts for approval to the accountant or manager.
16. Maintain attention to detail, ethics, professionalism, organizational awareness, accounting, and use of technology.
17. Possess a Diploma (NQF Level 6) or equivalent in Finance.