Senior Client Services & Fraud Risk Clerk

AVBOB South Africa; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

AVBOB South Africa is seeking a customer-centric individual to deliver excellent customer services to clients and ensure daily requests are processed efficiently within agreed time standards. You will join a well-established organization with a 100+ year history, valuing employee development and rewarding strong performance.

Responsibilities include financial and administrative tasks, petty cash handling, fraud allegations/complaints, regular statistics reporting, system maintenance, risk

Qualifications

• Customer service orientation is essential for daily client interactions.
• Strong numeracy and administrative skills to manage financial tasks.
• Ability to handle fraud allegations and maintain data integrity.

Responsibilities

• Financial and Administrative Tasks
• Handling of Petty Cash
• Handle all fraud allegations/complaints
• Monthly and weekly statistics report writing
• Attend to administrative tasks as and when requested to do so by the Department Head
• System Maintenance
• Reports and Statistics
• Risk Management
• Cash Claims
• Funeral Arrangements
• New Policies

Job description

AVBOB South Africa is seeking a customer-centric individual to deliver excellent customer services to clients and ensure daily requests are processed efficiently within agreed time standards. You will join a well-established organization with a 100+ year history, valuing employee development and rewarding strong performance.

Responsibilities include financial and administrative tasks, petty cash handling, fraud allegations/complaints, regular statistics reporting, system maintenance, risk