Senior Client Relationship Manager (Strategic Markets)

Sapientis Talent Management Pty. Ltd.; Johannesburg; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial services firm in Johannesburg is seeking a Senior Client Relationship Manager to manage key client portfolios. You will drive revenue growth by building trusted partnerships and creating tailored strategies that align with client needs. Candidates should have 6+ years of experience in strategic account management and a Bachelor's degree in Business or Economics. This role offers a competitive salary, benefits, and a hybrid work model.

Benefits

Competitive salary

Hybrid work model

Collaborative culture

Benefits package

Qualifications

• 6+ years of strategic account management or relationship development experience.
• Deep knowledge of the financial services landscape.
• Experience working with local government, mining, or industrial clients.

Responsibilities

• Manage and grow a portfolio of high-value client relationships.
• Build trusted partnerships to ensure loyalty and profitability.
• Create tailored strategies aligning with client needs.
• Lead cross-functional teams for optimal solutions.
• Gather insights and identify opportunities.

Skills

Strategic account management

Relationship development

Negotiation

CRM proficiency

Education

Bachelor’s Degree in Business or Economics

Postgraduate degree

Tools

CRM platforms

Job description

Are you a relationship-driven professional with a knack for unlocking opportunities and growing strategic accounts? We’re partnering with a leading financial services player to find a Senior Client Relationship Manager (Strategic Accounts) who will take the reins of key client portfolios and drive revenue growth through exceptional relationship and account management.

What You’ll Be Doing:

• Manage and grow a portfolio of key, high-value client and intermediary relationships.
• Build trusted partnerships across multiple platforms – ensuring loyalty, satisfaction, and profitability.
• Create tailored strategies that align with both client needs and business objectives.
• Lead internal cross-functional teams to deliver best-in-class solutions and client service.
• Stay close to the action—gather insights, identify new opportunities, and grow your impact in insurance, public sector, mining, and industrial sectors.
• Ensure CRM and partner engagement processes are running smoothly and efficiently.

What You’ll Bring:

• A Bachelor’s Degree in Business, Economics, or a related field (Postgrad is a bonus).
• 6+ years of strategic account management or relationship development experience.
• Deep knowledge of the financial services landscape, with experience working with local government, mining, or industrial clients being a strong plus.
• You’re a natural connector, strong negotiator, and solutions thinker.
• Proficiency with CRM platforms and a sharp eye for data and opportunity.

What’s In It for You:

• Access to a hybrid work model—balance your time between home and the office.
• A collaborative, high-performance culture that values innovation and teamwork.
• Competitive salary, benefits, and the opportunity to lead strategic growth initiatives.

Location: Johannesburg | Sector: Financial Services | Type: Permanent | Level: Mid-Senior | Market-related package + benefits + hybrid work model

If you’re a relationship leader with a passion for growth, we want to hear from you! Apply now or send your CV to [e-mail] with the subject: Senior Client Relationship Manager – Financial Services. (Reference SCRM_GP)

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