Senior Client Executive

ZA004 Marsh (Pty ) Ltd; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading global insurance broker seeks a Senior Client Executive to deliver exceptional service to corporate clients in South Africa. The role involves managing client relationships, leading the renewal cycle, and collaborating with industry experts to provide tailored solutions. Ideal candidates will have significant experience in insurance and strong communication skills, with a commitment to client satisfaction and strategic thinking.

Qualifications

• Minimum of 8 - 10 years experience in corporate client service delivery within insurance.
• FAIS compliance with minimum 150 credits and passed RE 5 Examination.
• Proficiency in English.

Responsibilities

• Manage the renewal cycle and daily servicing for a portfolio of clients.
• Build and nurture strong relationships through continuous client engagement.
• Collaborate with internal stakeholders to deliver innovative solutions.

Skills

Communication

Presentation Skills

Strategic Thinking

Problem Solving

Education

Relevant formal qualification and AIISA (or similar)

Job description

As a Senior Client Executive , you will focus on delivering exceptional service and value to a portfolio of large, corporate businesses in South Africa. You will leverage your expertise in insurance broking to lead the annual renewal cycle and daily servicing of clients, while also supporting claims and other services. This role emphasizes relationship building and collaboration with industry experts to provide innovative solutions.

We will count on you to :

Build and nurture strong relationships through continuous client engagement.

Manage the renewal cycle and daily servicing for a portfolio of clients, ensuring exceptional client experience.

Collaborate with internal stakeholders to deliver innovative solutions tailored to client needs.

Understand clients’ businesses, industries, and risks, translating that knowledge into practical solutions.

Stay informed about the insurance market and industry shifts, adapting strategies as needed.

What you need to have :

Minimum of 8 - 10 years appropriate experience in large corporate client service delivery function within insurance area – is a must

FAIS compliance :

Relevant formal qualification and AIISA (or similar)

Minimum 150 credits and have passed RE 5 Examination

Proficiency in English

Highly developed communication and presentation skills

What makes you stand out?

Strategic thinker with a solid understanding of business strategy and financials.

Eager to collaborate within a multinational network and a global company.

Creative problem-solver with a positive, can-do attitude.

Proven track record of exceeding expectations in previous roles.

Join us at Marsh and be part of a global network of risk professionals, where you can grow your career and make a significant impact!

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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